Attendant Serial Calling

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Joined: 17 Dec 2018 04:17

Attendant Serial Calling

Post by Redafakher » 17 Dec 2018 05:18

This feature enables the attendant to transfer trunk calls that return to the same attendant position after the called party hangs up .
does this feature available in OXE OR OXO which release ?

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Re: Attendant Serial Calling

Post by vad » 17 Dec 2018 06:49

I think you ask about next feature (exist in OXE):

Chained Call
Routing with chained release.

Routing with chained release allows the attendant to transfer an external call to an internal set. The external party is rerouted to the attendant set as soon as the internal user has on-hooked.

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