AA timer

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omarsg1977
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Joined: 28 Jan 2016 08:00

AA timer

Post by omarsg1977 » 30 Nov 2018 04:47

Hi, I am setting up an Automated Attendant and in one of the leafs I have a guide with a duration of 96 seconds. where I can extend the timer to play the entire guide?

Regards.

vad
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Re: AA timer

Post by vad » 30 Nov 2018 05:00

In Applications > Automated Attendant > Automated Attendant Leaf - you have item "Listening Time"

omarsg1977
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Re: AA timer

Post by omarsg1977 » 30 Nov 2018 05:26

I put the listening time there before opening the post and I do not play it whole.

vad
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Re: AA timer

Post by vad » 30 Nov 2018 05:36

What Leaf type and in what case you use?
Duration (real) in your case? 30 sec?

omarsg1977
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Posts: 16
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Re: AA timer

Post by omarsg1977 » 30 Nov 2018 06:27

Is a leaf "Menu For Auto.Attendant".

First have a leaf "Directory No entry guide" with "time out Action" to the other leaf.

The real duration of the guide is 96seg, it plays over 58 seconds.

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