Outbound toll-free calls not working

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jgaadesh
Member
Posts: 32
Joined: 20 Jun 2011 08:26

Outbound toll-free calls not working

Post by jgaadesh » 09 Oct 2018 14:49

Dears,

I am facing problem connecting to all local tollfree numbers in the US. Checked the t3 traces it shows " BEARER CAPABILITY NOT AUTHORIZED".

call to local & international numbers is working fine.

Below are the t3 traces:

Called number : 8555895530 & 8002005118

| (773318:000842) 1147: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 78 desti: 0 source: 15 cryst: 3 cpl: 2 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : SETUP [05] Call ref : 01 ad
|______________________________________________________________________________
|
| IE:[04] BEARER_CAPABILITY (l=3) 80 90 a2
| IE:[18] CHANNEL (l=3) a9 83 94 -> T2 : B channel 20 exclusive
| IE:[1c] FACILITY (l=21)
| [9f] Discriminator of supplementary service applications
| [8b] Interpretation APDU (l=1): DISCARD (0)
| [a1] INVOKE (l=15):
| Invoke Ident. : 0001 (1)
| OP: 0000 (0)
| [80] Context specific (l=7) 49 50 2d 4e 36 4e 31
| IE:[6c] CALLING_NUMBER (l=12) -> 01 81 Num : 3107448999
| IE:[70] CALLED_NUMBER (l=11) -> 81 Num : 8555895530
|______________________________________________________________________________

______________________________________________________________________________
| (773318:000844) 1147: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 55 desti: 0 source: 15 cryst: 3 cpl: 0 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : FACILITY [62] Call ref : 80 26
|______________________________________________________________________________
|
| [9f] Non-locking shift. codeset : 7
| IE:[06] EI_IP_PAYLOADS (l=1) -> G729 Ece 1 Vad 1
| [9f] Non-locking shift. codeset : 7
| IE:[0a] EI_RTP_INFO (l=30)
| -> stop_packet=0 stop_rtp=0 h323=0 wc=0 rf=0 udp=0 rqm=0
| -> Transm_Bande=1 detection_Q23=1 dtmf_payload=96
| -> Port RTP = 32636, IPv4 : 172. 21. 237. 17.
| -> Port RTCP SR = 32637, IPv4 : 172. 21. 237. 17.
| -> Port RTCP RR = 32637, IPv4 : 172. 21. 237. 17.
| -> Port Fax = 32636, IPv4 : 172. 21. 237. 17.
|______________________________________________________________________________

______________________________________________________________________________
| (773319:000846) Concatenated-Physical-Event :
| long: 23 desti: 0 source: 0 cryst: 3 cpl: 2 us: 0 term: 0 type a5
| tei: 0 >>>> message received : CALL PROC (02) Call ref : 81 ad
|______________________________________________________________________________
|
| IE:[18] CHANNEL (l=3) a9 83 94 -> T2 : B channel 20 exclusive
|______________________________________________________________________________

______________________________________________________________________________
| (773321:000847) Concatenated-Physical-Event :
| long: 22 desti: 0 source: 0 cryst: 3 cpl: 2 us: 0 term: 0 type a5
| tei: 0 >>>> message received : DISCONNECT [45] Call ref : 81 ad
|______________________________________________________________________________
|
| IE:[08] CAUSE (l=2) 80 b9 -> [b9] BEARER CAPABILITY NOT AUTHORIZED
|______________________________________________________________________________

______________________________________________________________________________
| (773321:000848) 1151: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 3 cpl: 0 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : DISCONNECT [45] Call ref : 80 26
|______________________________________________________________________________
|
| IE:[08] CAUSE (l=2) 81 b9 -> [b9] BEARER CAPABILITY NOT AUTHORIZED
|______________________________________________________________________________

______________________________________________________________________________
| (773321:000849) 1147: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 3 cpl: 2 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : RELEASE [4d] Call ref : 01 ad
|______________________________________________________________________________
|
| IE:[08] CAUSE (l=2) 81 90 -> [90] NORMAL CALL CLEARING
|______________________________________________________________________________

______________________________________________________________________________
| (773321:000850) Concatenated-Physical-Event :
| long: 22 desti: 0 source: 0 cryst: 3 cpl: 0 us: 0 term: 0 type a5
| tei: 0 >>>> message received : RELEASE [4d] Call ref : 00 26
|______________________________________________________________________________
|
| IE:[08] CAUSE (l=2) 81 90 -> [90] NORMAL CALL CLEARING
|______________________________________________________________________________

______________________________________________________________________________
| (773321:000851) 1147: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 3 cpl: 0 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : REL COMP [5a] Call ref : 80 26
|______________________________________________________________________________
|
| IE:[08] CAUSE (l=2) 81 90 -> [90] NORMAL CALL CLEARING
|______________________________________________________________________________

______________________________________________________________________________
| (773322:000852) Concatenated-Physical-Event :
| long: 18 desti: 0 source: 0 cryst: 3 cpl: 2 us: 0 term: 0 type a5
| tei: 0 >>>> message received : REL COMP [5a] Call ref : 81 ad
|______________________________________________________________________________

______________________________________________________________________________
| (773371:000853) 1147: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 2 cpl: 0 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : FACILITY [62] Call ref : 34 84
|______________________________________________________________________________
|
| [9f] Non-locking shift. codeset : 7
| IE:[0e] EI_RTP_Q23 (l=1) Q23 = 3
|______________________________________________________________________________

______________________________________________________________________________
| (773540:000854) Concatenated-Physical-Event :
| long: 26 desti: 0 source: 0 cryst: 2 cpl: 0 us: 0 term: 0 type a5
| tei: 0 >>>> message received : FACILITY [62] Call ref : b4 67
|______________________________________________________________________________
|
| [97] Locking shift. codeset : 7
| IE:[06] EI_IP_PAYLOADS (l=1) -> G729 Ece 0 Vad 1
| IE:[0a] EI_RTP_INFO (l=2)
| -> stop_packet=1 stop_rtp=0 h323=1 wc=0 rf=0 udp=0 rqm=0
| -> Transm_Bande=0 detection_Q23=1
|______________________________________________________________________________

______________________________________________________________________________
| (773540:000855) Concatenated-Physical-Event :
| long: 26 desti: 0 source: 0 cryst: 2 cpl: 0 us: 0 term: 0 type a5
| tei: 0 >>>> message received : FACILITY [62] Call ref : b4 67
|______________________________________________________________________________
|
| [97] Locking shift. codeset : 7
| IE:[06] EI_IP_PAYLOADS (l=1) -> G729 Ece 0 Vad 1
| IE:[0a] EI_RTP_INFO (l=2)
| -> stop_packet=0 stop_rtp=1 h323=1 wc=0 rf=0 udp=0 rqm=0
| -> Transm_Bande=0 detection_Q23=1
|______________________________________________________________________________

______________________________________________________________________________
| (773550:000856) Concatenated-Physical-Event :
| long: 54 desti: 0 source: 0 cryst: 2 cpl: 0 us: 0 term: 0 type a5
| tei: 0 >>>> message received : FACILITY [62] Call ref : b4 67
|______________________________________________________________________________
|
| [97] Locking shift. codeset : 7
| IE:[06] EI_IP_PAYLOADS (l=1) -> G729 Ece 0 Vad 1
| IE:[0a] EI_RTP_INFO (l=30)
| -> stop_packet=0 stop_rtp=0 h323=1 wc=0 rf=0 udp=0 rqm=0
| -> Transm_Bande=0 detection_Q23=1
| -> Port RTP = 32514, IPv4 : 172. 21. 202. 150.
| -> Port RTCP SR = 32515, IPv4 : 172. 21. 202. 150.
| -> Port RTCP RR = 32515, IPv4 : 172. 21. 202. 150.
| -> Port Fax = 0, IPv4 : 0. 0. 0. 0.
|______________________________________________________________________________

______________________________________________________________________________
| (773629:000857) Concatenated-Physical-Event :
| long: 22 desti: 0 source: 0 cryst: 3 cpl: 0 us: 0 term: 0 type a5
| tei: 0 >>>> message received : RELEASE [4d] Call ref : 8b 5c
|______________________________________________________________________________
|
| IE:[08] CAUSE (l=2) 81 90 -> [90] NORMAL CALL CLEARING
|______________________________________________________________________________

______________________________________________________________________________
| (773629:000858) 1147: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 3 cpl: 0 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : REL COMP [5a] Call ref : 0b 5c
|______________________________________________________________________________
|
| IE:[08] CAUSE (l=2) 81 90 -> [90] NORMAL CALL CLEARING
|______________________________________________________________________________

______________________________________________________________________________
| (773629:000859) 1147: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 3 cpl: 2 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : DISCONNECT [45] Call ref : 87 d8
|______________________________________________________________________________
|
| IE:[08] CAUSE (l=2) 81 90 -> [90] NORMAL CALL CLEARING
|______________________________________________________________________________

______________________________________________________________________________
| (773632:000860) Concatenated-Physical-Event :
| long: 22 desti: 0 source: 0 cryst: 3 cpl: 2 us: 0 term: 0 type a5
| tei: 0 >>>> message received : RELEASE [4d] Call ref : 07 d8
|______________________________________________________________________________
|
| IE:[08] CAUSE (l=2) 80 90 -> [90] NORMAL CALL CLEARING
|______________________________________________________________________________

______________________________________________________________________________
| (773632:000861) 1147: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 3 cpl: 2 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : REL COMP [5a] Call ref : 87 d8
|______________________________________________________________________________
|
| IE:[08] CAUSE (l=2) 81 90 -> [90] NORMAL CALL CLEARING
|______________________________________________________________________________

______________________________________________________________________________
| (773694:000862) Concatenated-Physical-Event :
| long: 92 desti: 0 source: 0 cryst: 3 cpl: 0 us: 0 term: 0 type a5
| tei: 0 >>>> message received : SETUP [05] Call ref : 00 17
| SENDING COMPLETE
|______________________________________________________________________________
|
| IE:[04] BEARER_CAPABILITY (l=3) 80 90 a2
| IE:[18] CHANNEL (l=1) a3 -> T2 : Any B channel
| IE:[6c] CALLING_NUMBER (l=12) -> 01 81 Num : 3107448999
| IE:[70] CALLED_NUMBER (l=12) -> 81 Num : 08002005118
| [97] Locking shift. codeset : 7
| IE:[06] EI_IP_PAYLOADS (l=2) : (COMP/ECE/VAD) -> G729/0/1 G729/0/0
| IE:[0a] EI_RTP_INFO (l=30)
| -> stop_packet=0 stop_rtp=0 h323=1 wc=0 rf=0 udp=0 rqm=0
| -> Transm_Bande=0 detection_Q23=1
| -> Port RTP = 32514, IPv4 : 172. 21. 202. 146.
| -> Port RTCP SR = 32515, IPv4 : 172. 21. 202. 146.
| -> Port RTCP RR = 32515, IPv4 : 172. 21. 202. 146.
| -> Port Fax = 0, IPv4 : 0. 0. 0. 0.
|______________________________________________________________________________

______________________________________________________________________________
| (773694:000864) 1147: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 29 desti: 0 source: 15 cryst: 3 cpl: 0 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : CALL PROC (02) Call ref : 80 17
|______________________________________________________________________________
|
| [9f] Non-locking shift. codeset : 7
| IE:[07] EI_IP_QOS (l=3) b8 a0 00
| IE:[18] CHANNEL (l=3) a8 83 87 -> T2 : No B channel
|______________________________________________________________________________

______________________________________________________________________________
| (773694:000865) 1147: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 78 desti: 0 source: 15 cryst: 3 cpl: 2 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : SETUP [05] Call ref : 01 ae
|______________________________________________________________________________
|
| IE:[04] BEARER_CAPABILITY (l=3) 80 90 a2
| IE:[18] CHANNEL (l=3) a9 83 95 -> T2 : B channel 21 exclusive
| IE:[1c] FACILITY (l=21)
| [9f] Discriminator of supplementary service applications
| [8b] Interpretation APDU (l=1): DISCARD (0)
| [a1] INVOKE (l=15):
| Invoke Ident. : 0001 (1)
| OP: 0000 (0)
| [80] Context specific (l=7) 49 50 2d 4e 36 4e 31
| IE:[6c] CALLING_NUMBER (l=12) -> 01 81 Num : 3107448999
| IE:[70] CALLED_NUMBER (l=11) -> 81 Num : 8002005118
|______________________________________________________________________________

______________________________________________________________________________
| (773694:000867) 1147: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 55 desti: 0 source: 15 cryst: 3 cpl: 0 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : FACILITY [62] Call ref : 80 17
|______________________________________________________________________________
|
| [9f] Non-locking shift. codeset : 7
| IE:[06] EI_IP_PAYLOADS (l=1) -> G729 Ece 1 Vad 1
| [9f] Non-locking shift. codeset : 7
| IE:[0a] EI_RTP_INFO (l=30)
| -> stop_packet=0 stop_rtp=0 h323=0 wc=0 rf=0 udp=0 rqm=0
| -> Transm_Bande=1 detection_Q23=1 dtmf_payload=96
| -> Port RTP = 32516, IPv4 : 172. 21. 237. 17.
| -> Port RTCP SR = 32517, IPv4 : 172. 21. 237. 17.
| -> Port RTCP RR = 32517, IPv4 : 172. 21. 237. 17.
| -> Port Fax = 32516, IPv4 : 172. 21. 237. 17.
|______________________________________________________________________________

______________________________________________________________________________
| (773695:000869) Concatenated-Physical-Event :
| long: 23 desti: 0 source: 0 cryst: 3 cpl: 2 us: 0 term: 0 type a5
| tei: 0 >>>> message received : CALL PROC (02) Call ref : 81 ae
|______________________________________________________________________________
|
| IE:[18] CHANNEL (l=3) a9 83 95 -> T2 : B channel 21 exclusive
|______________________________________________________________________________

______________________________________________________________________________
| (773696:000870) Concatenated-Physical-Event :
| long: 22 desti: 0 source: 0 cryst: 3 cpl: 2 us: 0 term: 0 type a5
| tei: 0 >>>> message received : DISCONNECT [45] Call ref : 81 ae
|______________________________________________________________________________
|
| IE:[08] CAUSE (l=2) 80 b9 -> [b9] BEARER CAPABILITY NOT AUTHORIZED
|______________________________________________________________________________

______________________________________________________________________________
| (773696:000871) 1148: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 3 cpl: 0 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : DISCONNECT [45] Call ref : 80 17
|______________________________________________________________________________
|
| IE:[08] CAUSE (l=2) 81 b9 -> [b9] BEARER CAPABILITY NOT AUTHORIZED
|______________________________________________________________________________

______________________________________________________________________________
| (773696:000872) 1147: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 3 cpl: 2 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : RELEASE [4d] Call ref : 01 ae
|______________________________________________________________________________
|
| IE:[08] CAUSE (l=2) 81 90 -> [90] NORMAL CALL CLEARING
|______________________________________________________________________________

______________________________________________________________________________
| (773697:000873) Concatenated-Physical-Event :
| long: 22 desti: 0 source: 0 cryst: 3 cpl: 0 us: 0 term: 0 type a5
| tei: 0 >>>> message received : RELEASE [4d] Call ref : 00 17
|______________________________________________________________________________
|

vad
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 3481
Joined: 23 Sep 2004 06:47
Location: Russia

Re: Outbound toll-free calls not working

Post by vad » 09 Oct 2018 23:29

Can you show call trace for local numbers? In this case PBX send BEARER_CAPABILITY (l=3) 80 90 a2 or BEARER_CAPABILITY (l=3) 80 90 a3

jgaadesh
Member
Posts: 32
Joined: 20 Jun 2011 08:26

Re: Outbound toll-free calls not working

Post by jgaadesh » 15 Oct 2018 12:34

vad wrote:
09 Oct 2018 23:29
Can you show call trace for local numbers? In this case PBX send BEARER_CAPABILITY (l=3) 80 90 a2 or BEARER_CAPABILITY (l=3) 80 90 a3
Thanks VAD.

The issue is solved after changing NPD rule on ABC-F connected node. Actually, real agents are configured on remote PBX end.

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