4029 4039 does not work on Connect 3

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Euti
Member
Posts: 5
Joined: 12 Mar 2018 08:18

4029 4039 does not work on Connect 3

Post by Euti » 09 Oct 2018 12:25

Good afternoon, I am testing the new version of Connect 3 R030_054_001 and the phones 4039 and 4029 do not start. In the table of compatibilities it says that it is compatible. Anyone else has happened?

mgoegel
Member
Posts: 246
Joined: 12 Feb 2007 12:18
Location: Germany

4029 4039 does not work on Connect 3

Post by mgoegel » 16 Oct 2018 01:15

Hello Euti,

That depends on your OXO license.

If it is a new one (no migration from earlier release), then Alcatel doesn't allows you anymore, to connect the old phones.

There is a phone support policy document in BPWS.

Regards
Mario


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