First second after connect is silenced

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mr Stepan
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Joined: 09 Jul 2018 05:18
Location: Eastern Europe

First second after connect is silenced

Post by mr Stepan » 13 Jul 2018 05:52

When I call through external line from OXO to any non-OXO number this non-OXO number cannot hear me for one or two seconds.
But I instantly hear his hello as he picks up a phone call.
Can I get instant connection without delays?

If I understand correctly there must be some timers to tune.

Analog line. NDDI. Automatic Routing Selection.

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mustafa.ahmad
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Joined: 27 May 2010 03:23

Re: First second after connect is silenced

Post by mustafa.ahmad » 16 Jul 2018 08:52

Are you using SIP trunks for external calling ? there are sometimes delays in IP communications. In ARS, try to change the codec framing to get the desired result.

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mr Stepan
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Posts: 7
Joined: 09 Jul 2018 05:18
Location: Eastern Europe

Re: First second after connect is silenced

Post by mr Stepan » 17 Jul 2018 05:39

Currently we do not use SIP trunk, but it was configured once.

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