Alcatel Unleashed

Hello,

I'm recently receive a OXO Connect for lab testing in my work and i'm registrering a 8001 sip phone (actually registrered) to make calls to other alcatel phones, 8058s and softphone that seems to be working fine and can make calls between them.
I also set a gateway SIP trunk with other PBX, Unify, and also works perfectly.

But when I tried to make a call from the 8001 to another phone, the OXO throws me a 500 sip error (Internal server error) and I'm stucked there.

There is a trace attached that shows the error.
I'm new using this equipment and I don't know very much.

Thanks for the help.

Hi,

is this issue resolve? can you share some troubleshooting yo do?
we also encounter this error while dialing at 8001 Sip phone.

thanks,

should be signaling port issue or protocol