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8001 SIP extension

Posted: 12 Mar 2018 22:10
by bibo
Hi All

We using OXE R11.2.2 and SIP extension 8001, but when i make the call between 8001 SIP the call not work with "Not acceptable here", i have tried to change the code for 8001 phone to G711 and other but not work

Please help

Re: 8001 SIP extension

Posted: 13 Mar 2018 10:12
by cavagnaro
Please post logs from OXE

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Re: 8001 SIP extension

Posted: 13 Mar 2018 23:43
by bibo
Hi

This attached is log call, please help

Re: 8001 SIP extension

Posted: 14 Mar 2018 05:36
by fery_s
do you have license for sip extentions?
"Wed Mar 14 17:27:45 2018 1103[CMotorCall::methodInviteReceived] nb available licenses=0 ."
and also did you create 8000 and 8001 directory in your oxe?

Re: 8001 SIP extension

Posted: 14 Mar 2018 23:54
by bibo
Hi

Yes, i have SIP extension as bellow, i have create 8000 and 8001 with SIP Extension type, but cannot call
345 M SIP extension users = 2/ 298
With 3 party SIP phone (Favil) the call work but with Alcatel-Lucent 8001 DeskPhone it is not work
Please help

Re: 8001 SIP extension

Posted: 15 Mar 2018 08:26
by jetcster
What is the neqt 798 on your PBX ?

Do you have the same call trace for 3rdparty phone, which is OK ?

Re: 8001 SIP extension

Posted: 15 Mar 2018 08:51
by cavagnaro
There is an OXE bug which didn't load sip licenses on r11. Are you in latest patch?

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Re: 8001 SIP extension

Posted: 15 Mar 2018 08:57
by jetcster
cavagnaro wrote: 15 Mar 2018 08:51 There is an OXE bug which didn't load sip licenses on r11. Are you in latest patch?
Wed Mar 14 17:27:45 2018 [CMotorCall :: CMotorCall()] Oxe_Version_Name = OmniPCX Enterprise R11.2.2 l2.300.31.b

Re: 8001 SIP extension

Posted: 15 Mar 2018 22:43
by bibo
Hi

And now, both SIP 3 party and 8001 SIP phone not work
SIP/2.0 488 Not Acceptable Here

Allow: INVITE, ACK, CANCEL, BYE, PRACK, NOTIFY, REFER, SUBSCRIBE, OPTIONS, UPDATE

User-Agent: OmniPCX Enterprise R11.2.2 l2.300.31.b

Reason: SIP;cause=488;text="Outgoing call isn't allowed here"

Re: 8001 SIP extension

Posted: 15 Mar 2018 22:58
by cavagnaro
Which sip 3rd party? Please explain


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