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Trunk name instead extension number

Posted: 27 Sep 2017 21:50
by sisob
Hello everyone,

I have intergations OXE (Rel 9.0) and Avaya via E1 PRA. If Avaya calling to OXE, i got the Avaya trunk name (setting on OXE Trunk Group name) displayed on OXE Digital phone, not extension number of Avaya. But if OXE to Avaya, the OXE's extension number displayed on Avaya digital set. How to displayed the Avaya ext number on OXE digital set? I trace by t3 and found Avaya sent extension completely.

Thanks.

Re: Trunk name instead extension number

Posted: 27 Sep 2017 23:33
by vad
OXE - manage Translator/ External numbering plan/ Ext. Callback translation. At least create string DEF-0.