Alcatel Unleashed

Hi everyone,
I have just installed OpenTouch Conversation (version 2.2.110.010) and OpenTouch Conversation integration for Microsoft Office (version 15.08.35) on a Windows 10 64-bit machine with all the availabile Windows updates. I also have Outlook 2016 installed.

I noticed that I can neither move nor "resize" (change start or end time) any Outlook calendar appointment: the mouse pointer doesn't change its icon when hovering over the start/end time line, and I cannot drag the whole appointment to another day or time in the day.

Disabling the OpenTouch Conversation add-in and restarting Outlook fix the issue; restoring the add-in results in the bug appearing again.

Is there any newer version available (I got it from a vendor)? Can I fix the issue in any way other than disabling the add-in?

Any help will be appreciated.

Hi,
This is fixed in OTC PC 2.3.016.000 for OpenTouch 2.3.013.002
Regards

Hi,
where can i find the version OTC 2.3.016.
I have downloaded the server version ot 2.3.013.002, but in this version the client setup is the 2.3.010

From BPWS...

Enviado de meu E6633 usando Tapatalk

You need to install the HotFixs

Thank you very much, Sadim!

Sorry for bothering you... is the 2.3.016 client "compatible" with a 2.2 server? I am running the 2.3.010 client and AFAICT it works flawlessly, except for the Outlook 2016 bug which is still there.
I have asked for a 2.3.016 client installer from the vendor, which seems reluctant to upgrade the server.

Problem solved: the vendor let me test the 2.3.022 client version, which fixes the issue.

Thanks again!