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Remote access to VM in OXO blocked

Posted: 23 Aug 2017 02:34
by omarsg1977
Hi, i have an OXO in R7.1 with de remote access to the VM locked. The client put the wrong password several times and the mailbox is locked, I have reset the password and the mailbox is now accessible but when I try to listen the messages gives me a locution that says "remote access to the mailbox is blocked" and does not leave me listen. Does anyone know what can I do?

Regards,

Re: Remote access to VM in OXO blocked

Posted: 04 Sep 2017 04:59
by PuGZopf
HI you,

this is a feature against Hacking the VoiceMail.

If you check the VM from the Phone local, the VM is unlocked with only hear you VMs. The Message you wrote is only a hint, that someone locked the VM from outside.

You can delete the message. Your Vm is correct working.

Its since 7.1 56.00x I think