Alcatel Unleashed

hello there

I'm trying to be able to receive up to 4 DDI calls on a multiline set, but second call always gets busy tone.
I checked classes of services, overflows, etc but cannot get it to work and I'm not sure what I'm missing.

Extension is assigned Public Network COS: 4

Automatic Incoming Seizure + True
Automatic Outgoing Seizure + True
Selective Filtering + False
Overflow on no answer + False
Overflow on busy + False
Supervision at off-hook + False
Automatic Outgoing Seizure for MLA + True


Forward + No forward
Forward Directory Number : ------------------------------
Secondary Line Forward + No forward
Secondary Line Number Forward : 3100
Do Not Disturb + False
Lock + False
Busy Camp-on + True
Overflow on associate + False
Overfl.busy to assoc.set + False
Associated Set No. : 3100

---------------------------------Access COS4


Node Number (reserved) : 1
Instance (reserved) : 1
Public Network COS : 4

Public Access Rights

Et.Access On Attend.Transfer

Night : 1
Day : 1
Mode 1 : 1
Mode 2 : 1

Et.Access On Set Transfer

Night : 1
Day : 1
Mode 1 : 1
Mode 2 : 1

Incoming DID/Tie Line

Night : 1
Day : 1
Mode 1 : 1
Mode 2 : 1

SIO overflow

Night : 1
Day : 1
Mode 1 : 1
Mode 2 : 1

Incom.NDDI hold on busy set

Night : 0
Day : 0
Mode 1 : 0
Mode 2 : 0

Incom. DID hold on busy set

Night : 1
Day : 1
Mode 1 : 1
Mode 2 : 1

In.Tie Line hold on busy set

Night : 1
Day : 1
Mode 1 : 1
Mode 2 : 1

NDID overflow on free set

Night : 0
Day : 0
Mode 1 : 0

Mode 2 : 0

DID Overflow on free set

Night : 0
Day : 0
Mode 1 : 0
Mode 2 : 0

Tie Line overfl. on free set

Night : 0
Day : 0
Mode 1 : 0
Mode 2 : 0

NDID overflow on Waiting

Night : 0
Day : 0

Mode 1 : 0
Mode 2 : 0

DID Overflow on Waiting

Night : 0
Day : 0
Mode 1 : 0
Mode 2 : 0

Tie Line overflow on Waiting

Night : 0
Day : 0
Mode 1 : 0
Mode 2 : 0

NDID Overflow On Total Busy

Night : 0

Day : 0
Mode 1 : 0
Mode 2 : 0

DID Overflow On Total Busy

Night : 0
Day : 0
Mode 1 : 0
Mode 2 : 0

Tie Line Overf.On Total Busy

Night : 0
Day : 0
Mode 1 : 0
Mode 2 : 0

Collect Call (PNC)

Night : 0
Day : 0
Mode 1 : 0
Mode 2 : 0

Toll Free Call (PNC)

Night : 0
Day : 0
Mode 1 : 0
Mode 2 : 0

Malicious Call Control (PNC)

Night : 0
Day : 0
Mode 1 : 0
Mode 2 : 0

DID PCM Answer Signal Delayed


Night : 0
Day : 0
Mode 1 : 0
Mode 2 : 0

Called COS - Auto.Att.

Night : 0
Day : 0
Mode 1 : 0
Mode 2 : 0

ARS privilege

Night : 0
Day : 0
Mode 1 : 0
Mode 2 : 0

Called COS - Auto.Att.

Night : 0
Day : 0
Mode 1 : 0
Mode 2 : 0

ARS privilege

Night : 0
Day : 0
Mode 1 : 0
Mode 2 : 0

VPN Cost Limit

Night : -1
Day : -1
Mode 1 : -1
Mode 2 : -1

Thank you guys in advance for your help

Hi,
Check busy camp-on on user dynamic state
Regards

It is set to True :-S

Hi

Can you make four internal calls to the multiline set?
What is the kind of trunk?

best regards.

Did not tried internally, my bad
It is E1 ISDN trunk

how many multiline keys do you have programmed?

regards...


Gesendet von iPad mit Tapatalk

I hope set not in hunt group (in this case will be used Public network COS from HG)?

No it is not into HG

What about a number of multi-line keys? For 4 calls you need 4 keys.

Hi

First of all: check the number of multiline keys configured on the UA set.
Second, make internal calls to the UA set, as many calls as the number of multiline keys you configured.
There is no a lot of configuration to become a UA set as multiline. As I know, it is just configure multiline keys.

Best regards.