Multi Line on DDI

Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 3597
Joined: 23 Sep 2004 06:47
Location: Russia

Re: Multi Line on DDI

Post by vad »

With t3 trace - you see second incoming call (to 3100) and have immediate disconnect with reason "User busy"?
What is your PBX release exactly?

Posts: 78
Joined: 28 Jul 2008 04:10

Re: Multi Line on DDI

Post by dvid9976 »

Hello guys, sorry for the late reply.
@ Vad you were right T3 traces showed Disconnect/Busy. It is a OXE R7.0-f4.401-13

We got the customer to authorize a maintenance window and restarted the OXE last weekend.
I'm a bit frustrated to say that after de reboot the problem was solved and now all multiline keys get busy.

Thank you all for your time and suggestions.

Best regards

Post Reply

Return to “Classes of Services”