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How to enable DND from attendants?

Posted: 13 Jul 2016 07:10
by gnuttisch
Hi,

How can I activate DND, do not disturbe, from attendants?

It works from colleges and external calls but not from attendant. In my case the users enable DND and the calls gets to the attendant that then transfers them back to the DND user, witch makes it all pointless.

Regards

Re: How to enable DND from attendants?

Posted: 13 Jul 2016 14:29
by tgn
the attendant has allways the right to go arround the dnd. but he must see a diplay message that dnd is activated. the it is on the attandent what he should do... just give him order to respect the dnd!

regards...


--- back to basics... focus your eyes on the essential things... ---

Re: How to enable DND from attendants?

Posted: 13 Jul 2016 17:54
by sadim
I always thought the idea of having a PABX system was to receive and make calls :(

Re: How to enable DND from attendants?

Posted: 15 Jul 2016 06:47
by gnuttisch
I couldn't agree more!!

Thanks

Re: How to enable DND from attendants?

Posted: 15 Feb 2017 13:25
by kay5ive
Hi,
When i am trying to make a call to specific number, it displays DND on my console.
How can i remove it?

Re: How to enable DND from attendants?

Posted: 15 Feb 2017 22:30
by vad
On this set - dial DND prefix.

Re: How to enable DND from attendants?

Posted: 26 Feb 2019 05:35
by hakuna
how to override dnd so the reception / hotel staff can call guest ?