Fidelio Hotel Data
Posted: 28 Jun 2016 10:26
Hi...,
I have a client with OXE Release 11.2 on hotel mode and connected to fidelio that is generating below string for long duration. The issue is that the cost generated does not match the cost setting configured on the system. I have configured the charge scale 4 units = 60 secs where i unit is 750shs. Therefore if a call is made for 3 mins the total cost should be = 3min x 750shs x 4 units = Shs 9000. Below string shows a call was made for 39.41 mins but the cost was calculated erroneously as 9999999900 instead of = round off of 40min x750shs x 4 units = 120,000. Its mostly happening on long duration calls.
Kindly assist.
[06.27/23:12:48]#0/1 <= <PostSimple xmlns="x-schema:PostSimpleSchema_I" RoomNum="1126" RequestType="16" TotalAmount="9999999900" Duration="003941" DialedDigits="000254722468730" PostType="C" SalesOutlet="ROOM" PostRoute="0" Date="160627" Time="231300"/>
I have a client with OXE Release 11.2 on hotel mode and connected to fidelio that is generating below string for long duration. The issue is that the cost generated does not match the cost setting configured on the system. I have configured the charge scale 4 units = 60 secs where i unit is 750shs. Therefore if a call is made for 3 mins the total cost should be = 3min x 750shs x 4 units = Shs 9000. Below string shows a call was made for 39.41 mins but the cost was calculated erroneously as 9999999900 instead of = round off of 40min x750shs x 4 units = 120,000. Its mostly happening on long duration calls.
Kindly assist.
[06.27/23:12:48]#0/1 <= <PostSimple xmlns="x-schema:PostSimpleSchema_I" RoomNum="1126" RequestType="16" TotalAmount="9999999900" Duration="003941" DialedDigits="000254722468730" PostType="C" SalesOutlet="ROOM" PostRoute="0" Date="160627" Time="231300"/>