Alcatel Unleashed

Hi there,

I got a problem with ” Forward on busy or no reply” and “Immediate forward on busy”
The problem is that I can not forward to external numbers. It works fine with internal.
All users got Phone facility 0 (show below) I have testet on my own system and there is no problem

I can use “Immediate forward” to external numbers with no problem!
Any suggestions ?

Regards
Flemming









ÄConsult/Modify: Phone Facilities Categories
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³ ³
³ ³
³ Prot.against dir.call pickup : 0 ³
³ Protected against all intrudes : 0 ³
³ Protected against set intrude : 1 ³
³ Outgoing calls only : 0 ³
³ Forward to external No. : 1 ³
³ Prot.against multi-l ringing : 0 ³
³ Protected against forwarding : 0 ³
³ Protected against beeps : 0 ³
³ Prot.against call announc. : 0 ³
³ Remote wake-up/appointement : 1 ³
³ Auto.call back satell.trk grp : 1 ³
³ Transfer on no answer : 1 ³
³ ISDN remote charge service : 1 ³
³ Bypass on forwarding : 1 ³
³ Prot.against bypass onforward : 0 ³
³ Interphony : 1 ³
³ Secret Code, Key Repertory : 0 ³
³ Night Serv.Answ.Pick up : 1 ³
³ Night Serv.Direct call pick-up : 1 ³
³ ³
Attendant Call Privil.on PAI : 0 ³
³ Busy priv.to public overfl. : 1 ³
³ Server-Minitel PC : 0 ³
³ Prot.against Priv.Call : 0 ³
³ Prot.against.Rem.Forward. : 0 ³
³ Beep On Ext.Call : 0 ³
³ O/S private to_public overflow : 1 ³
³ Transfer outgoing - incoming : 1 ³
³ Transfer Outgoing-Outgoing : 1 ³
³ Follow External forwarding : 1 ³
³ Mask Id.name Only for ext.calls : 1 ³
³ Ringing tone In Handset : 1 ³
³ Not received Mini Mail : 0 ³
³ No Callback On Free Set : 0 ³
³ No Callback On Busy Set : 0 ³
³ Op TG Reservation Override : 0 ³
³ No Substitustion : 0 ³
³ Reserved : 0 ³
³ Lock Key : 0 ³
³ Prot.against Guest Private Call : 0 ³
³ Prot.against VIP Private Call : 0 ³
³ Prot.against Private Call res1 : 0 ³
³ Prot.against Private Call res2 : 0 ³
³ Prot.against Automatic answer : 0 ³
³ Authorized DISA unlocking : 0 ³
³ Temporized Call Release : 0 ³
³ Calling name display (CNIP/I-CNAM) : 0 ³
³ Int. calls overflow if caller : 0 ³
³ Int. calls overflow if called : 0 ³
³ Record Authorization : 1 ³
³ Casual Conference : 0 ³
³ Silence Connection on Agent : 0 ³
³ ³
³ Routing Mode At Off Hook + NO Routing ³
³ Inter-Company Calling Right + False ³
³ ³
³ Set features ³
³ ³
³ Immediate forward : 1 ³
³ Immediate forward on busy : 1 ³
³ Forward on no reply : 1 ³
³ Forward on busy or no reply : 1 ³
³ Forward cancellation : 1 ³
³ Forward cancel.by destinat. : 1 ³
³ Overfl.no reply on associate : 1 ³
Cancel Overfl.on associate : 1 ³
³ Set group exit : 1 ³
³ Set group entry : 1 ³
³ Protection against beeps : 1 ³
³ PadLock : 1 ³
³ Auto-Allocation : 1 ³
³ Substitution : 1 ³
³ Password modification : 1 ³
³ Charging meter readout : 1 ³
³ Do not disturb : 1 ³
³ Set Out/In of Service : 1 ³
³ Associated Direct. No modif. : 1 ³
³ Remote forward : 1 ³
³ Cancel Remote forward : 1 ³
³ Unused : 1
³ Canc.auto.call back on busy : 1 ³
³ Personal directory Progr. : 1 ³
³ Personal directory Use : 1 ³
³ Language : 1 ³
³ Contrast programmation : 1 ³
³ Alarm Consultation : 1 ³
³ Camp On Control : 1 ³
³ Overfl.busy to assoc.set : 1 ³
³ Overf.busy/no repl.assoc.set : 1 ³
³ Voice Guide Listening : 1 ³
³ Suite Don't Disturb : 1 ³
³ No Ringing : 1 ³
³ Tandem : Absent Secretary : 1 ³
³ Tandem : Filtering activation : 1 ³
³ Force Set Type Identification : 1
Privilege substitution : 1 ³
³ Ubiquity Mobile Programming : 1 ³
³ Ubiquity Assistant : 1 ³
³ ³
³ General Services ³
³ ³
³ Group call pick-up : 1 ³
³ Direct call pick-up : 1 ³
³ Processing group call pick up : 1 ³
³ ³
³ Local Services ³
³ ³
³ Speed call to associated set : 1 ³
³ Consult Call back list : 1 ³
³ Last Caller Call back : 1
Paging call answer : 1 ³
³ Voice Mail Consultation : 1 ³
³ Wake-up/appointment remind : 1 ³
³ Tone test : 1 ³
³ Collect telex : 1 ³
³ Collect text : 1 ³
³ Collect fax : 1 ³
³ Message deposit : 1 ³
³ Text deposit : 1 ³
³ Image deposit : 1 ³
³ ACD prefixes : 1 ³
³ Meet me Conference : 1 ³
³ Cancel Wake-up : 1 ³
³ Switch off Message LED : 1 ³
³ Room status management : 1 ³
³ ³
Mini bar : 1 ³
³ Voice Mail Manager Access : 1 ³
³ Conversation Recording : 1 ³
³ Pabx address in DPNSS : 1 ³
³ Direct Paging Call : 1 ³
³ Infocenter : 1 ³
³ Voice Mail Deposit : 1 ³
³ Select.Principal Line : 1 ³
³ Select.Line secondary : 1 ³
³ Z dialing Behind UA : 1 ³
³ Mask remote identity : 1 ³
³ Recordable Voice Guides : 1 ³
³ Suite Wake Up : 1 ³
³ Suite Wake Up Cancel : 1 ³
³ Physical_Room_Call : 1
Under A4980 Control : 1 ³
³ Manual Add On Conference : 0 ³
³ Automatic Add On Conference : 0 ³
³ Announcement : 0 ³
³ Automatic Answering : 1 ³
³ Call Restriction Service : 0 ³
³ Explicit Priority : 0 ³
³ Intercom Service Loop : 0 ³
³ Explicit Precedence level : 0 ³
³ Background Music : 1 ³
³ ³
³ External Services ³
³ ³
³ Direct trunk seizure : 1 ³
³ Project number prefix : 1
Redial last number : 1 ³
³ Night service answering : 1 ³
³ DTMF frequencies test : 1 ³
³ Park Call/Retrieve : 1 ³
³ Waiting call Consultation : 1 ³
³ Decimal End to End Signal. : 1 ³
³ DTMF End to End Signal. : 1 ³
³ Malicious call : 1 ³
³ Common Hold : 1 ³
³ Priority of Call : 1 ³
³ Secret/ Identity : 1 ³
³ Alphapage : 1 ³
³ Manual Hold : 1 ³
³
³ ³
³ Suffixes ³
³ ³
³ Broker Call : 1 ³
³ Three-Party conference : 1 ³
³ Intrude : 1 ³
³ Ringback on free or busy set : 1 ³
³ Waiting Camp-on : 1 ³
³ Loudspeaker paging : 1 ³
³ Call announcement : 1 ³
³ Enquiry Call : 1 ³
³ Paging request : 1 ³
³ Project number : 1 ³
³ Decimal End To End Dialling : 1 ³
³ DTMF End to End Dialling : 1 ³
³ Malicious Call : 1 ³
³ Voice Mail Message Deposit : 1 ³
³ Camp On Control : 1
Voice Mail Consultation : 1 ³
³ By pass on Do Not Distrub : 1



³ ³
³ Voice Mail Forwarding + Ring Final Set Mail ³
³ Default Overflow Type + No forward ³
³ Default Overflow Adressee + Nothing ³
³ Quality profile for voice on IP + Profile #2

Flemming, Bad news my friend cannot do, only Immed and No Answer will work to an external number..

I am sry m8, but i think u are wrong. I just activatet it on my own set 5 min ago and testet it. Works fine for external call...

Regards
Flemming

PS: Can u tell me if u have seen this in the dokumentation somewhere? I would like to read about it but cant find it anywhere.

Very interesting, been working the system for over 10 years and havn't been able to do it and you tell you can , please tell me you secrets to get this to work. The system was designed to not allow forword on Busy due to the fact you must be on you deskset why would you want the call to go to a cell/Mobile when you are on the phone......


So flemming please enlighten us all of how you did it so i can pass it onto my customers.

Oldboy,
It has been implemented in one of latest releases. Has no time to search docs.

Just checked.Call forwarding to external number "on busy" or "on busy or no reply" supposed to work since R6.0
Source: OXE_R80_features_list_ed01.xls from BPWS

alex wrote:Oldboy,
It has been implemented in one of latest releases. Has no time to search docs.

Just checked.Call forwarding to external number "on busy" or "on busy or no reply" supposed to work since R6.0
Source: OXE_R80_features_list_ed01.xls from BPWS

Thats the answer!!!

My Release is newer than R6.0 and the customer is older than R6.0.

Now u are enlightened Oldboy.

Thx all for ur help

Flemming