OXE software error

[quoctrang]

Dear all friends ,
I've got a alcatel common hardware system , and I 've tried to testit beforre go to site and install for my customer
however , when it boot , i've got some error messages as below :
# The role of the CPU is UNDEFINED
Application software identity

R11.2-l2.300-25-c-vn-c82

Business identification: R11.2

Release:
DELIVERY l2.300
Patch identification: 25
Dynamic patch identification: c

Country: vn
Cpu: c82

ACD VERSION
release : 11
bug_fixing : 2
protocol_id : 92
version_dy_hr_stat : 12

(1)xa000000> role
UNDEFINED
(1)xa000000> runtel
-bash: runtel: command not found
(1)xa000000> checkdb
Data base checking in progress ...
/.ERROR 2700 : Software package error=1 1 0
ERROR 2700 : Software package error=1 1 0
ERROR 2700 : Software package error=1 1 0
ERROR 2700 : Software package error=1 1 0
ERROR 2700 : Software package error=1 1 0
ERROR 2700 : Software package error=1 1 0
ERROR 2700 : Software package error=1 1 0
ERROR 2700 : Software package error=1 1 0
......ERROR 2700 : Software package error=1 1 0
ERROR 2700 : Software package error=1 1 0
ERROR 2700 : Software package error=1 1 0
ERROR 2700 : Software package error=4 2 -1
....ERROR 1006 : DPNSS Prefix Missing. No DPNSS prefix added.
........................../
(1)xa000000>

could you please let me know why it has these error ?
I've also tried to install the new OPS file , but still canot make this PABX work

thanks and best regards

[Krusty65]

Looks like you have a non valid or corrupted software.mao file, incinfo reports for "ERROR 2700 : Software package error=1 1 0"


"Software package Error P1 info2 P2 info3 P3"
"P1 : 0 = Software.mao file not found"
"P1 = Software.mao file faulty"

Maybe try deleting all of the license files out of mao and then reinstalling them through swinst.

K.

[vad]

At first - RUNTEL (but not runtel)
- swinst/expert menu/system management/autostart management - autostart set or not?

[quoctrang]

dear Krusty65 , Vad ,

thanks for your respond .
I set autostart already
I'll try again
if you have more suggestions , please let me know so that I can solve the problem

thanks

[vad]

1) Explain - what was done with PBX - SW installation, empty database creation, OPS loading (nothing missed?)
2) if you set autostart - show output from PBX during start-up.

[quoctrang]

Dear Vad ,
yes , I do the OPS backup , stop the telephone , then reboot
after reboot finished , I created an emty database
then reboot the oxe again
now , when I login into GD3 card , i see errors as below :

/etc/rc.d/init.d/binipmg_download: download_binary binmg3 failed

/etc/rc.d/init.d/binipmg_download: download of binmg3 failed: file not found on
server or bad transfer or file corrupted
/etc/rc.d/init.d/binipmg_download: sleeping 5s then retrying...

Downloading /DHS3bin/downbin/mg3/binmg3 from 192.168.1.254

I think there're some missing licenses or files on my OXE

is it possible if I reinstall OXe R11.2 package , then re-upload OPS ?

thanks for your help

[vad]

Not understand - OPS backup and after empty database?
In this case - you have no OPS in your system.

Usual order - create empty database, load OPS, management (f.e. MAC addresses for GD in Ethernet parameters).

If you want to do upgrade for PBX
save database, load new SW, load database, load new OPS.

Not interesting - check what happen with GD. At first you need to check what happen with AS/CS. Login into AS/CS - better via com or iLO port.

[quoctrang]

Dear Vad ,
No , I do backup OPS before create empty database ( swinst->easy menu->stop the telephone , then reboot the system . after reboot finish , swinst->easy menu->Backup OPS files on cpu disk-> reboot system again
then , swinst->expert menu->database tool-> create empty database

thanks for your opinions

[vad]

after "create empty database" - you have EMPTY database - just database, without equipment, users etc.
After this you need:
- restore OPS - during restoration main equipment (shelves, board) will be created
- manage main parameters - f.e. MAC addresses for GD-3 board (shelf/board/Ethernet parameters)

[quoctrang]

Dear Mr. Vad ,

thanks for your help
I followed your instruction and not the PABX works properly
I've another issue : I added an IP Touch 8068 , and configure it as an normal extension, it can make a call in local , it can call local extensions and local extensions can also call to this 8068 set. However , this 8068 set cannot make an out side call , i press"9" button and can hear a tone , but when I continue press the number outside , it's silent and I cannot make a cal
could you please help me to configure IP 8068 set for making outgoing call ?

thanks and best regards
P.S : I'm just a newbie in alcatel PABX installation , so please forgive me if i'm disturbing you