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SIP device call disconnect

https://www.alcatelunleashed.com:443/viewtopic.php?t=25554

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SIP device call disconnect

Posted: 14 Dec 2015 06:48
by ainy
hi,

I am connecting a grand stream phone GXV3275 on my oxe, which is in release 10.0.
when configured the phone as SIP device incoming call are ok. but outgoing call get disconnect in 4 seconds after answering.

in Trunk COS category 31 the default value for timer T313 is 40. and this is why call is getting disconnected after 4 second. But when I increase the timer the call disconnect after the timer value is reached.

Re: SIP device call disconnect

Posted: 14 Dec 2015 08:41
by cavagnaro
Logs and search the forum

Enviado de meu C6603 usando Tapatalk

Re: SIP device call disconnect

Posted: 15 Dec 2015 01:41
by ainy
hi,

I have searched the forum could find anything that can help me on this issue.
below is the motortrace file taken from a call made fromm extension 666 (SIP device) to 888 (IP 4038)
traced started ...
1450161513 -> cl_daCalendar::dayOfWeek
1450161513 -> cl_daCalendar::dayOfWeek
1450161513 -> cl_daCalendar::dayOfWeek
1450161516 -> cl_daCalendar::dayOfWeek
1450161516 -> cl_daCalendar::dayOfWeek
1450161516 -> cl_daCalendar::dayOfWeek
1450161517 -> cl_daCalendar::dayOfWeek
1450161517 -> cl_daCalendar::dayOfWeek
1450161517 -> cl_daCalendar::dayOfWeek
1450161517 -> Tue Dec 15 11:38:37 2015 RECEIVE MESSAGE FROM NETWORK (192.168.124.21:5060 [UDP])
----------------------utf8-----------------------
INVITE sip:888@192.168.10.202 SIP/2.0

Via: SIP/2.0/UDP 192.168.124.21:5060;branch=z9hG4bK1408375075;rport

From: <sip:666@192.168.10.202>;tag=672871558

To: <sip:888@192.168.10.202>

Call-ID: 1670732117-5060-17@BJC.BGI.BCE.CB

CSeq: 160 INVITE

Contact: <sip:666@192.168.124.21:5060>

Max-Forwards: 70

User-Agent: Grandstream GXV3240 1.0.3.46

Privacy: none

P-Preferred-Identity: <sip:666@192.168.10.202>

Supported: replaces, path, timer, eventlist

Allow: INVITE, ACK, OPTIONS, CANCEL, BYE, SUBSCRIBE, NOTIFY, INFO, REFER, UPDATE, MESSAGE

Content-Type: application/sdp

Accept: application/sdp, application/dtmf-relay

Content-Length: 262



v=0

o=666 8000 8000 IN IP4 192.168.124.21

s=SIP Call

c=IN IP4 192.168.124.21

t=0 0

m=audio 5004 RTP/AVP 0 8 9 101

a=sendrecv

a=rtpmap:0 PCMU/8000

a=ptime:20

a=rtpmap:8 PCMA/8000

a=rtpmap:9 G722/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

ø-------------------------------------------------

Tue Dec 15 11:38:37 2015 SEND MESSAGE TO NETWORK (192.168.124.21:5060 [UDP]) (BUFF LEN = 277)
----------------------utf8-----------------------
SIP/2.0 100 Trying

To: <sip:888@192.168.10.202>

From: <sip:666@192.168.10.202>;tag=672871558

Call-ID: 1670732117-5060-17@BJC.BGI.BCE.CB

CSeq: 160 INVITE

Via: SIP/2.0/UDP 192.168.124.21:5060;received=192.168.124.21;branch=z9hG4bK1408375075;rport=5060

Content-Length: 0



-------------------------------------------------
1450161517 -> Tue Dec 15 11:38:37 2015 [display_ipc_out] ------------ Begin ---------------
Tue Dec 15 11:38:37 2015 Id : -1
Tue Dec 15 11:38:37 2015 INVITE
Tue Dec 15 11:38:37 2015 REQUEST URI : <> 888@192.168.10.202:5060 ; user=name
Tue Dec 15 11:38:37 2015 FROM : <> 666@192.168.10.202:5060 ; user=name
Tue Dec 15 11:38:37 2015 TO : <> 888@192.168.10.202:5060 ; user=name
Tue Dec 15 11:38:37 2015 CAC : 0
Tue Dec 15 11:38:37 2015 CAC ADDRESS :
Tue Dec 15 11:38:37 2015 CAC-CSBU info : UNKNOWN
Tue Dec 15 11:38:37 2015 CLIR : 0
Tue Dec 15 11:38:37 2015 Prack Required : 0
Tue Dec 15 11:38:37 2015 Allow Update : 0
Tue Dec 15 11:38:37 2015 SDP :
Tue Dec 15 11:38:37 2015 ADDRESS : 192.168.124.21 :5004
Tue Dec 15 11:38:37 2015 ALGOS :
Tue Dec 15 11:38:37 2015 PCMA
Tue Dec 15 11:38:37 2015 G722
Tue Dec 15 11:38:37 2015 101
Tue Dec 15 11:38:37 2015 DIRECTION : SEND & RECEIVE
Tue Dec 15 11:38:37 2015 crypto index : 0
Tue Dec 15 11:38:37 2015 N_GW_EXT : -1
Tue Dec 15 11:38:37 2015 [display_ipc_out] ------------- End ----------------
Tue Dec 15 11:38:37 2015 11fa[CMotorCall::setCurrentState] NOE-SIP : sendBackupUpdate Msg not sent to twin CS
Tue Dec 15 11:38:37 2015 [display_ipc_in] ------------ Begin ---------------
Tue Dec 15 11:38:37 2015 neqt : 4607 Id : -1
Tue Dec 15 11:38:37 2015 INFORMATIONAL
Tue Dec 15 11:38:37 2015 xx : 80
Tue Dec 15 11:38:37 2015 RELATIVE REQUEST : INVITE
Tue Dec 15 11:38:37 2015 [display_ipc_in] ------------- End ----------------
Tue Dec 15 11:38:37 2015 SEND MESSAGE TO NETWORK (192.168.124.21:5060 [UDP]) (BUFF LEN = 471)
----------------------utf8-----------------------
SIP/2.0 180 Ringing

Allow: INVITE, ACK, CANCEL, BYE, PRACK, NOTIFY, REFER, SUBSCRIBE, OPTIONS, UPDATE

Contact: sip:node000000

User-Agent: OmniPCX Enterprise R10.0 j1.410.34

To: <sip:888@192.168.10.202>;tag=f2cd69831c9cb71fa1bd54297e71817a

From: <sip:666@192.168.10.202>;tag=672871558

Call-ID: 1670732117-5060-17@BJC.BGI.BCE.CB

CSeq: 160 INVITE

Via: SIP/2.0/UDP 192.168.124.21:5060;received=192.168.124.21;branch=z9hG4bK1408375075;rport=5060

Content-Length: 0



-------------------------------------------------
1450161521 -> Tue Dec 15 11:38:41 2015 RECEIVE MESSAGE FROM NETWORK (192.168.124.21:5060 [UDP])
----------------------utf8-----------------------
-------------------------------------------------

Tue Dec 15 11:38:41 2015 [CIOCom::onReceiveMessage] Message is incomplete
Tue Dec 15 11:38:41 2015 [CIOCom::getMalformedMessage]
Tue Dec 15 11:38:41 2015 [display_ipc_in] ------------ Begin ---------------
Tue Dec 15 11:38:41 2015 neqt : 4607 Id : -1
Tue Dec 15 11:38:41 2015 SUCCESSFUL
Tue Dec 15 11:38:41 2015 xx : 0
Tue Dec 15 11:38:41 2015 RELATIVE REQUEST : INVITE
Tue Dec 15 11:38:41 2015 CLIR : 0
Tue Dec 15 11:38:41 2015 COLP : 1
Tue Dec 15 11:38:41 2015 CAC-CSBU info : UNKNOWN
Tue Dec 15 11:38:41 2015 SDP :
Tue Dec 15 11:38:41 2015 ADDRESS : 192.168.100.131 :32002
Tue Dec 15 11:38:41 2015 ALGOS :
Tue Dec 15 11:38:41 2015 PCMA
Tue Dec 15 11:38:41 2015 101
Tue Dec 15 11:38:41 2015 DIRECTION : SEND & RECEIVE
Tue Dec 15 11:38:41 2015 crypto index : 0
Tue Dec 15 11:38:41 2015 [display_ipc_in] ------------- End ----------------
Tue Dec 15 11:38:41 2015 SEND MESSAGE TO NETWORK (192.168.124.21:5060 [UDP]) (BUFF LEN = 861)
----------------------utf8-----------------------
SIP/2.0 200 OK

Allow: INVITE, ACK, CANCEL, BYE, PRACK, NOTIFY, REFER, SUBSCRIBE, OPTIONS, UPDATE

Contact: sip:node000000

Supported: replaces,timer,100rel

User-Agent: OmniPCX Enterprise R10.0 j1.410.34

Session-Expires: 1800;refresher=uas

P-Asserted-Identity: "Aris 888" <sip:888@node000000;user=phone>

Content-Type: application/sdp

To: <sip:888@192.168.10.202>;tag=f2cd69831c9cb71fa1bd54297e71817a

From: <sip:666@192.168.10.202>;tag=672871558

Call-ID: 1670732117-5060-17@BJC.BGI.BCE.CB

CSeq: 160 INVITE

Via: SIP/2.0/UDP 192.168.124.21:5060;received=192.168.124.21;branch=z9hG4bK1408375075;rport=5060

Content-Length: 221



v=0

o=OXE 1450161517 1450161517 IN IP4 192.168.10.202

s=abs

c=IN IP4 192.168.100.131

t=0 0

m=audio 32002 RTP/AVP 8 101

a=sendrecv

a=rtpmap:8 PCMA/8000

a=ptime:20

a=maxptime:30

a=rtpmap:101 telephone-event/8000

یK)-------------------------------------------------
1450161523 -> Tue Dec 15 11:38:42 2015 SEND MESSAGE TO NETWORK (192.168.124.21:5060 [UDP]) (BUFF LEN = 861)
----------------------utf8-----------------------
SIP/2.0 200 OK

Allow: INVITE, ACK, CANCEL, BYE, PRACK, NOTIFY, REFER, SUBSCRIBE, OPTIONS, UPDATE

Contact: sip:node000000

Supported: replaces,timer,100rel

User-Agent: OmniPCX Enterprise R10.0 j1.410.34

Session-Expires: 1800;refresher=uas

P-Asserted-Identity: "Aris 888" <sip:888@node000000;user=phone>

Content-Type: application/sdp

To: <sip:888@192.168.10.202>;tag=f2cd69831c9cb71fa1bd54297e71817a

From: <sip:666@192.168.10.202>;tag=672871558

Call-ID: 1670732117-5060-17@BJC.BGI.BCE.CB

CSeq: 160 INVITE

Via: SIP/2.0/UDP 192.168.124.21:5060;received=192.168.124.21;branch=z9hG4bK1408375075;rport=5060

Content-Length: 221



v=0

o=OXE 1450161517 1450161517 IN IP4 192.168.10.202

s=abs

c=IN IP4 192.168.100.131

t=0 0

m=audio 32002 RTP/AVP 8 101

a=sendrecv

a=rtpmap:8 PCMA/8000

a=ptime:20

a=maxptime:30

a=rtpmap:101 telephone-event/8000

یK)-------------------------------------------------
Tue Dec 15 11:38:43 2015 SEND MESSAGE TO NETWORK (192.168.124.21:5060 [UDP]) (BUFF LEN = 861)
----------------------utf8-----------------------
SIP/2.0 200 OK

Allow: INVITE, ACK, CANCEL, BYE, PRACK, NOTIFY, REFER, SUBSCRIBE, OPTIONS, UPDATE

Contact: sip:node000000

Supported: replaces,timer,100rel

User-Agent: OmniPCX Enterprise R10.0 j1.410.34

Session-Expires: 1800;refresher=uas

P-Asserted-Identity: "Aris 888" <sip:888@node000000;user=phone>

Content-Type: application/sdp

To: <sip:888@192.168.10.202>;tag=f2cd69831c9cb71fa1bd54297e71817a

From: <sip:666@192.168.10.202>;tag=672871558

Call-ID: 1670732117-5060-17@BJC.BGI.BCE.CB

CSeq: 160 INVITE

Via: SIP/2.0/UDP 192.168.124.21:5060;received=192.168.124.21;branch=z9hG4bK1408375075;rport=5060

Content-Length: 221



v=0

o=OXE 1450161517 1450161517 IN IP4 192.168.10.202

s=abs

c=IN IP4 192.168.100.131

t=0 0

m=audio 32002 RTP/AVP 8 101

a=sendrecv

a=rtpmap:8 PCMA/8000

a=ptime:20

a=maxptime:30

a=rtpmap:101 telephone-event/8000

یK)-------------------------------------------------
1450161525 -> Tue Dec 15 11:38:44 2015 RECEIVE MESSAGE FROM NETWORK (192.168.124.249:5064 [UDP])
----------------------utf8-----------------------
-------------------------------------------------

Tue Dec 15 11:38:44 2015 [CIOCom::onReceiveMessage] Message is incomplete
Tue Dec 15 11:38:44 2015 [CIOCom::getMalformedMessage]
Tue Dec 15 11:38:45 2015 SEND MESSAGE TO NETWORK (192.168.124.21:5060 [UDP]) (BUFF LEN = 861)
----------------------utf8-----------------------
SIP/2.0 200 OK

Allow: INVITE, ACK, CANCEL, BYE, PRACK, NOTIFY, REFER, SUBSCRIBE, OPTIONS, UPDATE

Contact: sip:node000000

Supported: replaces,timer,100rel

User-Agent: OmniPCX Enterprise R10.0 j1.410.34

Session-Expires: 1800;refresher=uas

P-Asserted-Identity: "Aris 888" <sip:888@node000000;user=phone>

Content-Type: application/sdp

To: <sip:888@192.168.10.202>;tag=f2cd69831c9cb71fa1bd54297e71817a

From: <sip:666@192.168.10.202>;tag=672871558

Call-ID: 1670732117-5060-17@BJC.BGI.BCE.CB

CSeq: 160 INVITE

Via: SIP/2.0/UDP 192.168.124.21:5060;received=192.168.124.21;branch=z9hG4bK1408375075;rport=5060

Content-Length: 221



v=0

o=OXE 1450161517 1450161517 IN IP4 192.168.10.202

s=abs

c=IN IP4 192.168.100.131

t=0 0

m=audio 32002 RTP/AVP 8 101

a=sendrecv

a=rtpmap:8 PCMA/8000

a=ptime:20

a=maxptime:30

a=rtpmap:101 telephone-event/8000

یK)-------------------------------------------------
Tue Dec 15 11:38:45 2015 [display_ipc_in] ------------ Begin ---------------
Tue Dec 15 11:38:45 2015 neqt : 4607 Id : -1
Tue Dec 15 11:38:45 2015 BYE
1450161525 -> Tue Dec 15 11:38:45 2015 [display_ipc_in] ------------- End ----------------
Tue Dec 15 11:38:45 2015 SEND MESSAGE TO NETWORK (192.168.124.21:5060 [UDP]) (BUFF LEN = 422)
----------------------utf8-----------------------
BYE sip:666@192.168.124.21:5060 SIP/2.0

Supported: replaces,timer,100rel

User-Agent: OmniPCX Enterprise R10.0 j1.410.34

To: sip:666@192.168.10.202;tag=672871558

From: sip:888@192.168.10.202;tag=f2cd69831c9cb71fa1bd54297e71817a

Call-ID: 1670732117-5060-17@BJC.BGI.BCE.CB

CSeq: 1846428010 BYE

Via: SIP/2.0/UDP 192.168.10.202;branch=z9hG4bK3a7008db0e60ee66cfe50a1fdab300e1

Max-Forwards: 70

Content-Length: 0



24.)-------------------------------------------------
Tue Dec 15 11:38:45 2015 RECEIVE MESSAGE FROM NETWORK (192.168.124.21:5060 [UDP])
----------------------utf8-----------------------
SIP/2.0 200 OK

Via: SIP/2.0/UDP 192.168.10.202;branch=z9hG4bK3a7008db0e60ee66cfe50a1fdab300e1

From: <sip:888@192.168.10.202>;tag=f2cd69831c9cb71fa1bd54297e71817a

To: <sip:666@192.168.10.202>;tag=672871558

Call-ID: 1670732117-5060-17@BJC.BGI.BCE.CB

CSeq: 1846428010 BYE

Contact: <sip:666@192.168.124.21:5060>

Supported: replaces, path, timer, eventlist

User-Agent: Grandstream GXV3240 1.0.3.46

Allow: INVITE, ACK, OPTIONS, CANCEL, BYE, SUBSCRIBE, NOTIFY, INFO, REFER, UPDATE, MESSAGE

Content-Length: 0



-------------------------------------------------

Tue Dec 15 11:38:45 2015 [display_ipc_out] ------------ Begin ---------------
Tue Dec 15 11:38:45 2015 Id : -1
1450161526 -> EAu: Block Memory Size: 151520
1450161526 -> EAu: Dupli window: 0/1 (max: 0)
1450161529 -> Tue Dec 15 11:38:45 2015 SUCCESSFUL
Tue Dec 15 11:38:45 2015 xx : 0
Tue Dec 15 11:38:45 2015 RELATIVE REQUEST : BYE
Tue Dec 15 11:38:45 2015 CAC-CSBU info : UNKNOWN
Tue Dec 15 11:38:45 2015 CLIR : 0
Tue Dec 15 11:38:45 2015 COLP : 0
Tue Dec 15 11:38:45 2015 [display_ipc_out] ------------- End ----------------
Tue Dec 15 11:38:45 2015 [display_ipc_in] ------------ Begin ---------------
Tue Dec 15 11:38:45 2015 neqt : 4607 Id : -1
Tue Dec 15 11:38:45 2015 SIP EQT RELEASED
Tue Dec 15 11:38:45 2015 [display_ipc_in] ------------- End ----------------
Tue Dec 15 11:38:45 2015 [display_ipc_out] ------------ Begin ---------------
Tue Dec 15 11:38:45 2015 Id : -1
Tue Dec 15 11:38:45 2015 SIP_EQT_RELEASE_ACK
Tue Dec 15 11:38:45 2015 [display_ipc_out] ------------- End ----------------

Re: SIP device call disconnect

Posted: 15 Dec 2015 05:25
by sadim
Hi,

There is not ACK to the OK SIP msg. Rather then ACK, i can see "Message is incomplete". A wireshark capture will be nice to check what is the problem.

Regards

Re: SIP device call disconnect

Posted: 15 Dec 2015 07:05
by ainy
this happens when extension is configured as SIP device. Extensions which are configured as SIP extensions are working fine. So I think it can be a problem with SIP trunk group or some timer setting. if anyone has experienced this please share your resolution.
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