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Only allow incoming calls

Posted: 24 Nov 2015 03:24
by TDV
For one of our customers we need some phones that can only RECEIVE calls.
These phones are 2 be used by customers at a front desk where the receptionist passes calls to that set.
So for example a vistor wants to talk to a person of our company. The receptionist calls that person, when the person responds he transfers the call to that receive only set.
We do not want the visitors to be able to make calls, not even internal.

How can we achieve this?

Re: Only allow incoming calls

Posted: 24 Nov 2015 03:55
by vad
The easiest way - use phones without keypad.
Or use analogue phone and manage Phone feature COS - Routing mode at-off hook - routing to receptionist.

Re: Only allow incoming calls

Posted: 24 Nov 2015 04:41
by haroun
-> Delay Routing │ │
│ Direct Routing │ │
│ Specialized incoming │ │
│ NO Routing │ │
│ External Alarm
lot of mode of routing under Phone features COS , choose one wich go with your need

Re: Only allow incoming calls

Posted: 24 Nov 2015 10:49
by TDV
Specialized incoming is what I needed :-)

Thx for your feedback!