Outgoing caller ID

[justinf4]

I'm having a bit of an issue with the outbound caller id setup in OXO r10.1. The behavior I'm wanting is as follows.
Subscriber with no alternate CLIP - Display unmodified installation number
Subscriber with alternate CLIP - Display alternate CLIP.

Problem I'm having is, if I set the Installation number up properly with no alternate CLIP the subscribers without an alternate CLIP show the first 6 digits of the Installation Number with their internal extension number as the last 4 digits. Installation number for example would be 555-444-1111 and subscriber internal extension number is 3000. The outbound caller ID shows 555-444-3000. This is not a proper DID number for this system.

If I set the alternate CLIP in the Installation Numbers page, the Subscriber's alternate CLIP is not displayed.
I tried setting an alternate CLIP in on the external lines->List of Accesses but again it ignores the Subscribers alternate CLIP.

[cavagnaro]

Why double post same thing? You got your first warning

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