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Display issue

Posted: 18 Jul 2015 01:13
by Schpice
Hello everybody,

I would need your help about a cosmetic working I would like changing.

I have created a T2 trunk, it's working as it has to, but the problem is, when I have an incoming external call on a phone, I have the trunk name on the display on the phone and I would like calling number. I have done a t3 trace and I can see the calling number comming from the operator.

Do you know how to display the calling number instead of trunk name on the sreen of phones ??

Thanks in advance

Re: Display issue

Posted: 21 Jul 2015 00:59
by vad
Translator/ ext. dialling plan/ ext callback translation (create at least string DEF-0)

Re: Display issue

Posted: 21 Jul 2015 05:45
by Schpice
Hello vad,

I have created the ext call back translator. In fact the problem is inside the user, I have changed the setting "display external calling identity" to YES.

Thanks