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Hold reminder and call revert

Posted: 27 Jun 2015 07:26
by Xero
In OXE if a user or operator transfers a call to a certain extension in case of no answer or busy how can I revert the call back to the transferring number.

Also if a user of OXE puts a call on hold and talking on another line how to remind the user during conversation that the other call is on hold?

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