Hi all,
I have CS and PCS in my topology. From my CS, I can ping to PCS. But the status on CS when I show pcsview as below:
+------------------------+------------------+-------------------+-----------------+
| PCS Name | Address | State | Reset Type |
|------------------------|------------------|-------------------|-----------------|
| ps1c-e-c1-pcs01 | 172.30.8.13 | UNDEF | Default (30s) |
| ps2c-e-c1-pcs01 | 172.30.108.13 | UNDEF | Default (30s) |
+------------------------+------------------+-------------------+-----------------+
When I do pcscopy, the status as below:
PCS Database Update => End NOK: Copy on PCS failed
/etc/hosts file on CS:
10.253.253.2 xb000000
10.253.253.3 xma000000
10.253.253.4 xmb000000
10.253.253.10 adm000000_1
10.253.253.11 adm000000_2
10.253.253.20 app000000_1
10.253.253.21 app000000_2
127.0.0.1 loopback
192.168.11.5 xa000000
255.255.252.0 subnetmask
172.30.8.1 ps1c-e-c1-rou01 defaultrouter
172.30.108.1 ps2c-e-c1-rou01
172.30.8.11 ps1c-e-c1-ippbx01 localhost
172.30.108.11 ps2c-e-c1-ippbx01 standcpu twincpu_eth twincpu_best
172.30.8.12 cpu01-main maincpu node000000 localmain
172.30.108.12 cpu02-main twinmain
172.30.8.13 ps1c-e-c1-pcs01
172.30.108.13 ps2c-e-c1-pcs01
/etc/hosts file on PCS:
10.253.253.2 xb000000
10.253.253.3 xma000000
10.253.253.4 xmb000000
10.253.253.10 adm000000_1
10.253.253.11 adm000000_2
10.253.253.20 app000000_1
10.253.253.21 app000000_2
192.168.11.1 xa000000
127.0.0.1 loopback
172.30.8.13 ps1c-e-c1-pcs01 maincpu standcpu node000002 localhost
172.30.8.1 ps1c-e-c1-rou01 defaultrouter
255.255.252.0 subnetmask
172.30.8.11 ps1c-e-c1-ippbx01
172.30.8.12 cpu01-main
172.30.108.11 ps2c-e-c1-ippbx01
172.30.108.12 cpu02-main
Please give me some advices on this case.
Thank you very much
PCS UNDEF, pcscopy failed
PCS UNDEF, pcscopy failed
does it work before the issue?
regards....
regards....
Re: PCS UNDEF, pcscopy failed
When you do a pcs copy is the TEL stopped on the PCS?
"Be aware ask a stupid question without at least trying to find the answer first you may get a stupid answer....."
Re: PCS UNDEF, pcscopy failed
@tgn: it not worked before.
@oldboy: the TEL started on PCS when I do pcscopy.
thank you guys for reply
@oldboy: the TEL started on PCS when I do pcscopy.
thank you guys for reply
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- Member
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Re: PCS UNDEF, pcscopy failed
Hi,
Can you try this on the CS main connected with mtcl :
Can you try this on the CS main connected with mtcl :
Code: Select all
rcp /DHS3dyn/BACKUP/IMMED/pcs swinst@IP_PCS:/DHS3dyn/BACKUP/IMMED
ACSE OmniTouch CCIVR (2014/05)
ACSE OmniPCX Enterprise R11 (2013/12)
ACSE OmniTouch Contact Centers Standard Edition (2013/11)
ACSE OmniPCX Enterprise R10 (2012/06)
ACSE OmniTouch Contact Centers Outbound R10 (2011/06)
ACSE OmniPCX Enterprise R11 (2013/12)
ACSE OmniTouch Contact Centers Standard Edition (2013/11)
ACSE OmniPCX Enterprise R10 (2012/06)
ACSE OmniTouch Contact Centers Outbound R10 (2011/06)
Re: PCS UNDEF, pcscopy failed
Stop the TEL, create a empty database, then do a PCS copy..
one other note is the software version on the CS and PCS the same?
one other note is the software version on the CS and PCS the same?
"Be aware ask a stupid question without at least trying to find the answer first you may get a stupid answer....."
Re: PCS UNDEF, pcscopy failed
It's already fixed, sorry it's my fault. I added host file via Linux instead of using netadmin tool.
Thank you very much, guys
Thank you very much, guys