Calling on avaya/cisco extension, cli problem
Posted: 05 Feb 2015 02:23
Hello team,
I have OXE (rel 9.1) Crystal h/w. we have ip trunking with cisco and Avaya at other sites.
1.Now when i make outgoing call from alcatel to cisco/avaya extension only number is displaying on the cisco/avaya phone.
2.When i get incoming call on alcatel from cisco, both number and name displayed.
3.When i get incoming call on alcatel from avaya, only number is displayed.
Now cisco team has confirmed that they are not receiving calling party name from alcatel.They have asked to check whether ASCII name display is enabled at your end or not.
snapshot of Trunk created in alcatel for trunking with avaya & cisco has been enclosed. Pls. check and revert back with the comments, what can be done at alcatel side to ensure full display of CLI at all three systems.
I have OXE (rel 9.1) Crystal h/w. we have ip trunking with cisco and Avaya at other sites.
1.Now when i make outgoing call from alcatel to cisco/avaya extension only number is displaying on the cisco/avaya phone.
2.When i get incoming call on alcatel from cisco, both number and name displayed.
3.When i get incoming call on alcatel from avaya, only number is displayed.
Now cisco team has confirmed that they are not receiving calling party name from alcatel.They have asked to check whether ASCII name display is enabled at your end or not.
snapshot of Trunk created in alcatel for trunking with avaya & cisco has been enclosed. Pls. check and revert back with the comments, what can be done at alcatel side to ensure full display of CLI at all three systems.