admin tech-support decoding

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Yrwn

admin tech-support decoding

Post by Yrwn »

Hi everyone!

Is anybody knows how it is possible to decode bin file, obtained from "admin tech-support" command?

I'm really sorry, that I can't find any information on this forum or Internet and/or asking in inappropriate forum...

With best regards.
cavagnaro

Re: admin tech-support decoding

Post by cavagnaro »

Think not, as suggested only tech support (3rd level) will know what to do with this file
nickjk

Re: admin tech-support decoding

Post by nickjk »

As far as I know, you have to open a SR with TAC.

I have had to send them tech-support files before and give me specific information only found within the file. If there is a way for us to decode them, I would be more then happy, but as far as I know, you must go though TAC.
ripnet

Re: admin tech-support decoding

Post by ripnet »

I have asked for this for years with no luck.
mivens
Member
Posts: 262
Joined: 28 Sep 2012 06:34

Re: admin tech-support decoding

Post by mivens »

You are not the only customer to ask for this.
nwilson

Re: admin tech-support decoding

Post by nwilson »

No, it is not possible without the proprietary tool.
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