Hello everyone
I'm trying to use the edsbr command to collect some information from my client, however the following information appears:
"(1) sesc_sete_lagoas > edsbr
1-dir-> Directory number
==========================
enter criteria or command: go
==========================
Query launched!
BACKTRACE (signal 11)
Please! Join this adresses with the * backtrace * * *
[/b]
(1) sesc_sete_lagoas > "
Could someone advise how I solve this failure?
Regards
problem edsbr command
- Julio Cesar
- Member
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- Joined: 11 Feb 2014 06:21
problem edsbr command
ACSE OXE R9
ACSE OXE R10
ACSE OXE R10
- giovanni.attolini
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Re: problem edsbr command
Julio Cesar, did you solve this problem? I have the same here.
tks
tks
Giovanni A. Attolini
https://www.facebook.com/gio.atto
"When you make a stupid question, wait for a stupid answer!"
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- cavagnaro
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Re: problem edsbr command
Do a dbcheck and then try to fix
Ignorance is not the problem, the problem is the one who doesn't want to learn
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- giovanni.attolini
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Re: problem edsbr command
Cavagnaro, the same after a dbcheck. Any suggestions?
System:
R10.1.1 (j2.603.29b)
Code: Select all
(101)callserver> checkdb
Data base checking in progress ...
/...................................../
(101)callserver> edsbr
1 - act -> ACT shelf number
2 - cpl -> Coupler number
3 - pos -> Terminal number
4 - dir -> Directory number
5 - name -> Subscriber's Name
6 - typ -> Station type
==========================
enter criteria or command:go
==========================
Query launched !
BACKTRACE (signal 11)
**** Please! Join this adresses with the backtrace ****
(101)callserver>
R10.1.1 (j2.603.29b)
Giovanni A. Attolini
https://www.facebook.com/gio.atto
"When you make a stupid question, wait for a stupid answer!"
https://www.facebook.com/gio.atto
"When you make a stupid question, wait for a stupid answer!"
- cavagnaro
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Re: problem edsbr command
If memory doesn't fails me R10 has a bug in it. Try last patch
Ignorance is not the problem, the problem is the one who doesn't want to learn
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
- giovanni.attolini
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Re: problem edsbr command
I will update and post here the results.
Thanks Cavagnaro.
Thanks Cavagnaro.
Giovanni A. Attolini
https://www.facebook.com/gio.atto
"When you make a stupid question, wait for a stupid answer!"
https://www.facebook.com/gio.atto
"When you make a stupid question, wait for a stupid answer!"
- Julio Cesar
- Member
- Posts: 9
- Joined: 11 Feb 2014 06:21
Re: problem edsbr command
As Cavagnaro information, it is necessary to patch update for backtrace correction. In both R10 and R11 in.
ACSE OXE R9
ACSE OXE R10
ACSE OXE R10
Re: problem edsbr command
Same problem with R11.0 ; K1.400.33
Best Regards,
K
ACSE OXE R11
ACSE OXO R8
K
ACSE OXE R11
ACSE OXO R8