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consultation call timer

Posted: 05 Sep 2014 03:23
by gnuttisch
Hi!

I got a remote extension who is in a call and presses the escape seq. set by the remote extensions parameters. and then the key for consultation.
In the remote extension party you will then be asked to dial the number to the party you want to consulate, But you only have about 3s before the call is disconnected and the remote party calls back.

The behavior is the same if you are using a digital phone and press the consultation key, if you dont enter any key before 3s your call is disconnected and the remote party calls back from their waiting guide.

I wish to change that timer, so that you maybe have about 7s to start dialing your number.

Regards..

//gnuttisch

Re: consultation call timer

Posted: 05 Sep 2014 05:54
by gnuttisch
I am running r10.1.1 on my pbx,

But I have also done the same test on a digital phone in r7.1 and r9.1 where the user gets about 10s before call is disconnected and the remote party calls back.

So either their is a bug in 10.1.1 ore some timer that has to be changed, but I cant find it.. :(

Re: consultation call timer

Posted: 05 Sep 2014 06:08
by gnuttisch
I have also checked the tone, 0006 and it is set the same in all three systems.

Re: consultation call timer

Posted: 15 Sep 2016 05:21
by gnuttisch
upup

any news? Still got the same issue.