Alcatel Unleashed

Hi

Is any body know OXE common Hardware Analog Trunk ringing voltage? one of our customer complaining that often not receiving incoming calls, when check the trunk port is locked, need to reset the system other ways not receiving any incoming calls, need your help.

Regards
Afeef

If analogue trunk - Out of services - problem not in ringing voltage.
Try to change (External services/trunk COS - for trunk COS used in trunks, usually 0 or 1) - Unavailable Time Betw.2 Seizes f.e. 20 or 25. You need to reset trunk boards.

Thank you

I will try and let you know the results.

Regards
Afeef

Hi, Vad
ones again thank you for your advice.
very often customer reported that they haven't receive any incoming calls, i found that i can call outside calls without any difficulties, but could not receive any calls from outside. not received means that not ringing.

Regards
Afeef

Check the status of the trunk with trkstat.