PABX Restarted abnormally
Posted: 06 May 2014 07:03
We have an Alcatel PABX-4400(R10) with almost 1300 users(analog and digital). Two rectifier are feeding in parallel.
Yesterday, the following problem occurred.
Rectifier#01 Preventive maintenance job was in progress. After putting off the breaker of rectifier#01 the system voltage was 53VDC and rectifier#02 was in service. Almost 5mins after this activity the exchange main CPU restarted, all the operator consoles and users found dead. Almost after 30mins system again normalized.
What could be the possible reasons for this problem?
Yesterday, the following problem occurred.
Rectifier#01 Preventive maintenance job was in progress. After putting off the breaker of rectifier#01 the system voltage was 53VDC and rectifier#02 was in service. Almost 5mins after this activity the exchange main CPU restarted, all the operator consoles and users found dead. Almost after 30mins system again normalized.
What could be the possible reasons for this problem?