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Application cannot access the database

Posted: 08 Apr 2014 11:54
by Mimid
Dears,

Can someone help me on omnivista 4760 when i open Reports module i got " cannot connect to the database! " and same message for accounting module plus "unable to retrieve children of this node ""unable to access to the database.

could someone help to fix this issue at least i can generate a report for calls.

thanks in advance.

Re: Application cannot access the database

Posted: 09 Apr 2014 04:11
by haroun
FIRST retart your server.may be SunOne server and other services are not starting

Re: Application cannot access the database

Posted: 10 Apr 2014 08:05
by Mimid
thanks haroun I've tried many time to rstart my server but same things.

Re: Application cannot access the database

Posted: 13 Apr 2014 03:37
by haroun
and sunone(ldap serv) server is it starting ! can you poste all nmc +slapd services status