Page 1 of 1

8128 stuck in "connecting" screen

Posted: 25 Mar 2014 10:30
by sayuri88
Hi

i have successfully connected to the SSID,
and got the required IP Address and TFTP address
but the 8128 still stuck at connecting screen

able to do a ping to the 8128 Phone ip address

OXE Release : R11.0-k1.400-25-f-sg-c7s2
DHCP on OXE
created class : alcatel.mipt.1
alcatel.mipt.0 has been created by default
did lanpbxmipt -auto also
Controller used : Aruba
AP used : AP 93

please advice

Re: 8128 stuck in "connecting" screen

Posted: 25 Mar 2014 13:18
by frank
Is it one phone only, or all phones ?

Re: 8128 stuck in "connecting" screen

Posted: 25 Mar 2014 19:45
by sayuri88
All the phones

Re: 8128 stuck in "connecting" screen

Posted: 26 Mar 2014 07:43
by Konstantinos.E
Just an idea

try to give static ip configuration and if the phone gets in service then give DHCP.The phone must download cfg file from the pbx. I had this problem in the past and i solve it this way. There is a tftp option in controller that must be provided to the DHCP request to allow tftp download to get this file .i suppose thats why show connecting..

Re: 8128 stuck in "connecting" screen

Posted: 26 Mar 2014 09:30
by frank
All the phones..? Did you setup your lanpbx.cfg file ?

Re: 8128 stuck in "connecting" screen

Posted: 27 Mar 2014 03:25
by sayuri88
Solved,
There's no return path in the router between the 2 network

Thanks