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Error coming when creating the External numbering Plan....

Posted: 05 Mar 2014 04:16
by shahin
Hello ,

Can you please give me a solution that , i have an error message coming when i creating the External Translator ..
External Number is 523 and Internal Number is 523....

┌─Error:──────────────────────────────────────────────────┐
│ │
│ CANCEL to close this window │
│ │
│ Processing Failure │
│ OBJECT -1: First External Number: Invalid Attrib. Value │
│ │
└─────────────────────────────────────────────────────────┘

Please kindly reply...

Re: Error coming when creating the External numbering Plan..

Posted: 06 Mar 2014 01:34
by shahin
Hello Friends ,

Is there any update......

Re: Error coming when creating the External numbering Plan..

Posted: 06 Mar 2014 01:58
by tot3nkopf
Maybe you have an overlap for this number...

Re: Error coming when creating the External numbering Plan..

Posted: 06 Mar 2014 04:22
by knightrider
do you have already any other entries in DID Translator?

Re: Error coming when creating the External numbering Plan..

Posted: 06 Mar 2014 10:03
by shahin
yes i have already ,511,514..., i have total 19 entries....

But only the problem coming with 530,523,525..

Before it was a direct line... recently i added new other extension and exeeded the License, then all the extension became as default number.. not a direct line.
Then i added each extensions to the DID translator rule...

Please kindly help me..

Thank you...

Re: Error coming when creating the External numbering Plan..

Posted: 06 Mar 2014 17:58
by frank
How many translators do you have currently ?

Re: Error coming when creating the External numbering Plan..

Posted: 06 Mar 2014 17:59
by knightrider
Probably easier if you export entire translator into text file for us to analyse.

Re: Error coming when creating the External numbering Plan..

Posted: 07 Mar 2014 03:12
by shahin
thank you for giving adivise,

I have total 19 translator, we have almost 50 licenses already...

Re: Error coming when creating the External numbering Plan..

Posted: 07 Mar 2014 03:25
by shahin
still i can add some other extensions without any error...

only these extension having the issue.....

how can i check these extension overlaping...?

anyone can give me the steps...?

Re: Error coming when creating the External numbering Plan..

Posted: 07 Mar 2014 08:48
by frank
it speaks for itself: First external number
So somewhere, you first internal number either already exists, or is part of a range.