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Personal Automated Assistant /can't transfer to mobile phone

Posted: 17 Feb 2014 03:30
by saeful unaedi
Hi to all,

Can anyone please help me, i have configured of professional numbers in the "My Numbers" area, entered my mobile phone number & colleague number.
transfer to colleague succed, but transfer to mobile phone failed. audible notification "third party is busy". What steps should I do..?

Thanks,
Saeful

Re: Personal Automated Assistant /can't transfer to mobile p

Posted: 17 Feb 2014 07:11
by cavagnaro
Check the public category and entity of the RSI. Be sure it can dial to cellphones

Re: Personal Automated Assistant /can't transfer to mobile p

Posted: 17 Feb 2014 21:28
by saeful unaedi
hi cavagnaro,

my case if I make a call directly to mobile phone it worked..
but if through voice mailbox it failed.

Re: Personal Automated Assistant /can't transfer to mobile p

Posted: 18 Feb 2014 12:22
by cavagnaro
It is not the same. Again check what I suggested