Alcatel Unleashed

Hi guys, the system OV was working properly, after a while I see this error "Unable to connect to server"
Name server: localhost
Port: 636

Anyone had a similar problem?

Atte.
Etmeza

Check if server services are running at least.

Hi tot3nkopf, Is running: NMC service manager/NMC CMISE sever/ NMC Java Service....

emeza wrote:Hi tot3nkopf, Is running: NMC service manager/NMC CMISE sever/ NMC Java Service....

And you want us to guess which might be the problem. Please search this forum as this has been debated many many times...

Hi
Of course , connection error is critical and several post report similar issue... Each with different root cause.
Hence some methodology is required to avoid Q&A post.

The start is comparaison:
Client on server and client on remote pc
If remote Pc cannot connect it can be a bad client installation or a firewall setup not allowing client to server connection.

Then if both client fails, look at server health

A server reboot could help without having to dig into complex analysis, log ...

If still failure then the hard way start...

All nmcxxx service started?
If not look at log files
8770/log/nmcsvcmgrX.log

It will give you the start service failure info
Like not enough space
No com with ldap db
...

Finally analysis can start by looking at the client connection process
On server, you have
a log for local client
8770/client/bin/....log

And you can also look at server log in charge of credential Check
Nmcsecurityserver

Hope this Will help you

Hello everyone ,
please I have the same issue and not all NMC services are up and I encounter the following warning in the logs:
[13/02/2025 14:41:02] 2044 svc_mgr: Warning: InternalAlarm DLL : Can't bind LDAP Server for AlarmServer IOR
[13/02/2025 14:42:16] 1072 svc_mgr: Error: connection to LDAP server failed (error 85: Timed out)
[13/02/2025 14:42:16] 1072 svc_mgr: closing LDAP connection
[13/02/2025 14:42:16] 1072 svc_mgr: Error: cant extract last threshold for LDAP
[13/02/2025 14:42:16] 1072 svc_mgr: Error: cant extract last threshold for SQLA

You need to restart the services. this works 99% of the time for me with the same issue

Thank you Frank
But I receive this error message" error 1067 the process stopped unexpectedly ..." when I try to restart the services.
Any advice please ?

safwa wrote: ↑21 Feb 2025 05:43 Thank you Frank
But I receive this error message" error 1067 the process stopped unexpectedly ..." when I try to restart the services.
Any advice please ?

There are child services stop the NMC Service Manager first and restart it, it should then start the child services