Tandem set and hunt group -> partial busy does not work
Posted: 05 Sep 2013 13:41
Hi,
I have a 4035 User with a dect tandem set. I have set "Partial busy" so that only one call at the same time can be handled. This works fine but the 4035 User is in a hunt group an if a call is placed to the hunt group number partial busy is not working. For example:
4035 User: 330
dect user: 40330
hunt group: 300
There is a call on the 330 and the user take this call with the dect phone.
Now if I call the 330 i will get a busy tone (that is fine!), but if I call the 300 it rings and the call is placed to the 330. I have set an overflow in the hunt group and want that the call is routed to the overflow number.
Any help?
Thank You.
Greetings
Sven
I have a 4035 User with a dect tandem set. I have set "Partial busy" so that only one call at the same time can be handled. This works fine but the 4035 User is in a hunt group an if a call is placed to the hunt group number partial busy is not working. For example:
4035 User: 330
dect user: 40330
hunt group: 300
There is a call on the 330 and the user take this call with the dect phone.
Now if I call the 330 i will get a busy tone (that is fine!), but if I call the 300 it rings and the call is placed to the 330. I have set an overflow in the hunt group and want that the call is routed to the overflow number.
Any help?
Thank You.
Greetings
Sven