Alcatel Unleashed

Posted: **03 Jul 2013 21:12**

Hello to all,

Hope someone can help me, One of our client is experiencing automatic date modification every day at around 12 - 1 pm and the system time always add up 8 hours from the original time.. this happens after upgrading the system to 10.1

here are my logs for reference

(1)easy_call_a> incvisu | ? grep 51 1546
26/06/13 09:30:01 000001M|---/--/-/---|=4:1546=Date modification done by 0
26/06/13 09:30:02 000001S|---/--/-/---|=4:1546=Date modification done by 0
27/06/13 09:31:00 000001S|---/--/-/---|=4:1546=Date modification done by 0
27/06/13 09:31:03 000001M|---/--/-/---|=4:1546=Date modification done by 0
01/07/13 09:43:02 000001M|---/--/-/---|=4:1546=Date modification done by 0
01/07/13 09:43:02 000001S|---/--/-/---|=4:1546=Date modification done by 0
27/06/13 09:23:32 000001M|---/--/-/---|=4:1546=Date modification done by 4
27/06/13 13:32:30 000001M|---/--/-/---|=4:1546=Date modification done by 4
27/06/13 12:32:43 000001M|---/--/-/---|=4:1546=Date modification done by 4
27/06/13 12:32:43 000001S|---/--/-/---|=4:1546=Date modification done by 4
27/06/13 13:01:02 000001S|---/--/-/---|=4:1546=Date modification done by 0
28/06/13 09:01:04 000001M|---/--/-/---|=4:1546=Date modification done by 0
28/06/13 08:21:27 000001M|---/--/-/---|=4:1546=Date modification done by 4
28/06/13 08:21:27 000001S|---/--/-/---|=4:1546=Date modification done by 4
28/06/13 08:23:40 000001M|---/--/-/---|=4:1546=Date modification done by 4
28/06/13 08:23:44 000001S|---/--/-/---|=4:1546=Date modification done by 4
28/06/13 08:23:12 000001M|---/--/-/---|=4:1546=Date modification done by 4
28/06/13 08:23:12 000001S|---/--/-/---|=4:1546=Date modification done by 4
28/06/13 08:24:17 000001M|---/--/-/---|=4:1546=Date modification done by 4
28/06/13 13:20:21 000001M|---/--/-/---|=4:1546=Date modification done by 4
28/06/13 13:20:21 000001S|---/--/-/---|=4:1546=Date modification done by 4
28/06/13 16:53:00 000001S|---/--/-/---|=4:1546=Date modification done by 0
28/06/13 16:53:02 000001M|---/--/-/---|=4:1546=Date modification done by 0
29/06/13 10:18:44 000001M|---/--/-/---|=4:1546=Date modification done by 4
29/06/13 10:18:44 000001S|---/--/-/---|=4:1546=Date modification done by 4
30/06/13 19:24:07 000001M|---/--/-/---|=4:1546=Date modification done by 4
30/06/13 19:24:07 000001S|---/--/-/---|=4:1546=Date modification done by 4
29/06/13 19:24:10 000001M|---/--/-/---|=4:1546=Date modification done by 4
30/06/13 01:24:52 000001M|---/--/-/---|=4:1546=Date modification done by 4
30/06/13 01:24:52 000001S|---/--/-/---|=4:1546=Date modification done by 4
30/06/13 01:26:54 000001M|---/--/-/---|=4:1546=Date modification done by 4
30/06/13 10:12:49 000001M|---/--/-/---|=4:1546=Date modification done by 4
30/06/13 10:12:49 000001S|---/--/-/---|=4:1546=Date modification done by 4
30/06/13 20:01:19 000001M|---/--/-/---|=4:1546=Date modification done by 4
30/06/13 20:03:22 000001M|---/--/-/---|=4:1546=Date modification done by 4
01/07/13 10:22:02 000001M|---/--/-/---|=4:1546=Date modification done by 4
01/07/13 10:22:02 000001S|---/--/-/---|=4:1546=Date modification done by 4
01/07/13 13:18:28 000001M|---/--/-/---|=4:1546=Date modification done by 4

The system timezone is correct, hope someone can help..

Thanks
kalel

Posted: **04 Jul 2013 05:02**

Hello,

should the time and date be updatet by a script ??
And why should this be done ?
The entries in invisu shows, that there are modifications done by 0 (swinst or command-line) or by 4 (mgr).

You can easily update Date and Time via a trunk or a ntp-server.

Posted: **05 Jul 2013 02:37**

Hi murphy,

thanks for your reply.. modfication by 4 was done by the client to correct the time.... and modification done by 0 was unknown since no one updating the time via swinst.
Time update by trunk is not set and no ntp server was configured.

Regards,

kalel

Posted: **10 Jul 2013 00:30**

make sure that there is an asterisk (*) in the "Hardware clock set to GMT" parameter right in the highlighted location (e.g. Asia/Manila). Please take note that this will require a system reboot in order for the adjustment to take effect.

Posted: **10 Jul 2013 05:15**

Code: Select all

                                        ┌─Consult/Modify: Digital Access─────────────────────────────────────┐
                                        │                      Shelf Address : X                            │
                                        │                      Board Address : Y                             │
                                        │                   T0/T2 Access No. : 0                             │
                                        │                                                                    │
                                        │                        Access Type + T2                            │
                                        │                         Board type + PRA2                          │

                                        │           Network Date Time Update + NO                            │

                                        └────────────────────────────────────────────────────────────────────┘

Are you sure that you have "NO" in every digital access of very PRA/BRA board?

Posted: **15 Jul 2013 14:16**

First check timezones in IP Domains.
Is it a VM OXE or BiCS? If yes, check Host too.

Posted: **15 Jul 2013 20:28**

thanks for all the response,

@krzysioD there was No network time and date for all the ISDN trunks.

now the system seems to work fine after updating the timezone (ie timezone set correctly before) and rebooted the system.

Thanks again guys for all the help
kalel

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