incident 1721

[azamated]

Dears, Everyday I am getting error like "Phone exc 5, PC 0x09460fce neqt 1472" on IP T 4028 set. And call is getting disconnected
My system is 10.1.1. 13f

the error coming along with

07/04/13 09:09:46 000006M|---/--/-/---|=0:1721=Phone exc 5, PC 0x09460fce neqt 1472
07/04/13 09:09:46 000006M|---/--/-/---|=3:0287=Header msg pb (T2, T0 or S0), (331 31016 0) especially TEI or flag
07/04/13 09:09:46 000006M|---/--/-/---|=3:0287=Header msg pb (T2, T0 or S0), (332 31016 -2958) especially TEI or flag
07/04/13 09:09:46 000006M|---/--/-/---|=3:0287=Header msg pb (T2, T0 or S0), (331 31016 1) especially TEI or flag
07/04/13 09:09:46 000006M|---/--/-/---|=3:0287=Header msg pb (T2, T0 or S0), (332 31016 -8160) especially TEI or flag

and with backtrace

Excvisu:
There is a new exception. Its address is : 0X09460FCE. Monitel time : 613806. Date : Sun Apr 7 09:09:46 2013
Application-exception no 5, thd 1460, PC=0x09460fce:155586510, eqt=1472, serv=0 --> __CHECK__
Eqt type=POS_NUM, cr=1, cpl=2, der_us=0, term=129, subtype = NOE_B
* Backtrace: 0x08a705b5:145163701 EBP 0x01836e4c --> libmulenface
* Backtrace: 0x08a706e5:145164005 EBP 0x01836e7c --> lib_arrson
* Backtrace: 0x08aaf789:145422217 EBP 0x01836e88 --> substi_corres
* Backtrace: 0x093c5685:154949253 EBP 0x01836ea0 --> real_main
* Backtrace: 0x093c2b43:154938179 EBP 0x01837fe8 --> start_thread_delayed
GS=00000000 FS=00000000 ES=0000002b DS=0000002b
EDI=010007f0 ESI=ffffffff EBP=01836e4c ESP0=00000000
EBX=537e0801 EDX=5309ffff ECX=00000000 EAX=08a705b5
EIP=09460fce CS=00000023 ESP3=01836e4c EFLAGS=00010202
B(22642:001) Eqt=01472 Emi=02032 {32018, 00088, 0x8aaf740} wait=0x8b99104,0x849cc38
B(22642:002) Eqt=01156 Emi=02032 {00000, 04303, 0x8c59350} wait=0x8ba3ac0,0x000000
B(22642:003) Eqt=02032 Emi=02032 {00000, 00000, 0x8ba21c4} wait=0x8ba3ac0,0x000000
B(22642:006) Eqt=02032 Emi=30763 {00000, 06201, 0x8e92b54} wait=0x000000,0x8ebc5ac
B(22617:068) Eqt=02032 Emi=00000 {00000, 00270, 0x86c9600} wait=0x8ba3ac0,0x000000
B(22617:072) Eqt=01472 Emi=01156 {00000, 00009, 0x8b99520} wait=0x8b9a74c,0x849cc38
Restarting at PC=0x093c4c50:154946640, with stack=0x01837ff8:25395192

Anybody faced the issue like this or can somebody clurify?

[azamated]

nobody faces this issue?

[alex]

When you get an exception like this above the best way is to create an e-SR with ALU support, because it is very serious problem - CPU does not know how to handle this.

[azamated]

ok, thanks

[Eliott]

I think I know this exception. Unfortunately I dont remember the Solution. Can you try 20.i?