Alcatel Unleashed

How can I make a digital phone receive calls on one more DID other than its own?



Scenario goes like this,

Extension 793 - recieves its own direct calls.

793 also needs to receive calls from DID number 711 (where no physical phone is connected)



Unanswered calls on 793 goes to personal voice mail but unanswered calls to 711 gets forwarded to a hunt group.



How can I achieve this??

Thanks

Hi,

create a Hunting group for the DDI 711 with the Extension 793, and You can create a dedicated Dynamic Routing for the Hunt group.

BR

Create virtual extension 711 and supervise it, or simply imm fwd calls to 793.
Or simly add in public numbering plan:
start 711 end 711 base 793
start 793 end 793 base 793