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OmniPCX Record coexistence with NICE
Posted: 17 Jan 2013 05:34
by janisk
Hello,
Have someone idea how to add OmniPCX Record to site where NiceCLS with DR-Link is already installed? I mean problem with OPS key 130.
Best Regards
Janis
Re: OmniPCX Record coexistence with NICE
Posted: 17 Jan 2013 06:00
by joao.carlos
As far as I know, it is not possible.
An App Partner that has developed a voice recorder told me once that OXE would receive only one CSTA connection for START/END recording commands.
Maybe if you use Alcatel-Lucent OTS Manager to connect to OXE and point Nice and OmniPCX Record to the OTS Manager.
I really don't know if it works, but it's a try.
Re: OmniPCX Record coexistence with NICE
Posted: 22 Jan 2013 06:39
by janisk
Thanks for reply.
Not sure if I'll go so deep in this problem. Will see.
Re: OmniPCX Record coexistence with NICE
Posted: 22 Mar 2013 14:31
by cavagnaro
Just can't as the software locks are different, 1 for NICE and 2 for others
Re: OmniPCX Record coexistence with NICE
Posted: 24 Mar 2013 13:52
by OXE_4400
As far as I know impossible to use even 2 NICE recorders with DRlink. Not talking about 2 different recorder types.