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can not start telephone application automatically

Posted: 28 Dec 2012 05:57
by nuviton
hi
I have a problem with my oxe.
we have a pcs that can not start the telephone application automatically after reboot.
autostart mode is set
the system version is h130131
when i run RUNTEL the telephone application starts successfully
I have created an empty database but the problem is remained
I have installed system and patch h13050a on inactive partition and have made switch to inactive partition
then i have created an empty database but the problem is remained
i have comared file and access rights on /etc/inittab with successful installation and have seen no difference.
i have comared file and access rights on /etc/init.d/tel with successful installation and have seen no difference
can anybody help me?

Re: can not start telephone application automatically

Posted: 25 Jan 2013 08:24
by mgsox
Hi,
Have you resolved the issue?
Is your PCS a CS or CS2?
If you make a reboot, using the button on the board does the telephony starts?
Try to reload the software from the beginning.

Re: can not start telephone application automatically

Posted: 29 Jan 2013 05:57
by nuviton
I could no resolve the issue yet.
I have the same issue with another PCS with system version I160539 and CS-2 board and one more PCS with system version I160539 and CS board.
I have no phisical access to PCS's just a remote console access.
If I reboot pcs through console access the telephony starts
If through telnet connection the telephony does't start.
I'll try to reboot using the button tomorrow

Re: can not start telephone application automatically

Posted: 11 Feb 2013 09:01
by mgsox
Is the console cable connected to the PCS all the time? Maybe that is your problem!
disconnect it and try again

Re: can not start telephone application automatically

Posted: 13 Feb 2013 03:10
by nuviton
Ok, I will try to remove console cable.
Thank you.

Re: can not start telephone application automatically

Posted: 13 Feb 2013 06:28
by nuviton
It's really work !!!!
I removed console cable and it solved my problem!
Thank you, mgsox !!