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21306 Resource Server link down - Media Server Bouncing

Posted: 16 Nov 2012 10:15
by dizfunkshinal
Hi All,

First, I'm only an OXE ACFE, and have no formal training on the 8400.

I have a shiny new 3 + 1 cluster that for the most part runs pretty solid so far.

In the past week (give or take) the Media Server on the AS_secondary_1 server has started bouncing. This bounce seems to be triggered by the system going in to record mode. For example if I'm re-recording my "name announcement" for my voicemail as soon as the system plays the "record after the tone" tone the line drops and in the alarms list for my AS_secondary_1 server I see the following:

Number Severity Type Comment State Date FQDN Component Instance Cleared date Cleared by Cleared comment
21347 MINOR ALARM All components are started ON Fri Nov 16 07:06:53 PST 2012 chq-ics-mid.chq.ei MS MSA
21305 MINOR ALARM_CLEARED Resource Server link ready OFF Fri Nov 16 07:06:12 PST 2012 chq-ics-mid.chq.ei MS RMS Fri Nov 16 07:06:13 PST 2012
21340 MAJOR ALARM Resource Server bad status - reason : [SIP:OK;AL:OK;RS:NOK;] ON Fri Nov 16 07:06:08 PST 2012 chq-ics-mid.chq.ei MS MSA
21306 MAJOR ALARM Resource Server link down OFF Fri Nov 16 07:06:02 PST 2012 chq-ics-mid.chq.ei MS RMS Fri Nov 16 07:06:13 PST 2012 system
21347 MINOR ALARM All components are started ON Fri Nov 16 07:05:38 PST 2012 chq-ics-mid.chq.ei MS MSA
21305 MINOR ALARM_CLEARED Resource Server link ready OFF Fri Nov 16 07:04:54 PST 2012 chq-ics-mid.chq.ei MS RMS Fri Nov 16 07:04:54 PST 2012
21340 MAJOR ALARM Resource Server bad status - reason : [SIP:OK;AL:OK;RS:NOK;] ON Fri Nov 16 07:04:53 PST 2012 chq-ics-mid.chq.ei MS MSA
21306 MAJOR ALARM Resource Server link down OFF Fri Nov 16 07:04:24 PST 2012 chq-ics-mid.chq.ei MS RMS Fri Nov 16 07:04:54 PST 2012 system
21325 MINOR ALARM_CLEARED Secondary SIP Server link ready OFF Fri Nov 16 06:45:28 PST 2012 chq-ics-mid.chq.ei MS RMS Fri Nov 16 06:45:28 PST 2012
21347 MINOR ALARM All components are started ON Fri Nov 16 06:43:22 PST 2012 chq-ics-mid.chq.ei MS MSA
21305 MINOR ALARM_CLEARED Resource Server link ready OFF Fri Nov 16 06:42:38 PST 2012 chq-ics-mid.chq.ei MS RMS Fri Nov 16 06:42:38 PST 2012
21340 MAJOR ALARM Resource Server bad status - reason : [SIP:OK;AL:OK;RS:NOK;] ON Fri Nov 16 06:42:37 PST 2012 chq-ics-mid.chq.ei MS MSA
21306 MAJOR ALARM Resource Server link down OFF Fri Nov 16 06:42:18 PST 2012 chq-ics-mid.chq.ei MS RMS Fri Nov 16 06:42:38 PST 2012 system
21324 MAJOR ALARM Secondary SIP Server link down OFF Fri Nov 16 06:39:48 PST 2012 chq-ics-mid.chq.ei MS RMS Fri Nov 16 06:45:28 PST 2012 system
21347 MINOR ALARM All components are started ON Fri Nov 16 06:37:36 PST 2012 chq-ics-mid.chq.ei MS MSA
21305 MINOR ALARM_CLEARED Resource Server link ready OFF Fri Nov 16 06:36:56 PST 2012 chq-ics-mid.chq.ei MS RMS Fri Nov 16 06:36:56 PST 2012
21340 MAJOR ALARM Resource Server bad status - reason : [SIP:OK;AL:OK;RS:NOK;] ON Fri Nov 16 06:36:51 PST 2012 chq-ics-mid.chq.ei MS MSA
21306 MAJOR ALARM Resource Server link down OFF Fri Nov 16 06:36:26 PST 2012 chq-ics-mid.chq.ei MS RMS Fri Nov 16 06:36:56 PST 2012 system
21347 MINOR ALARM All components are started ON Fri Nov 16 06:25:51 PST 2012 chq-ics-mid.chq.ei MS MSA
21305 MINOR ALARM_CLEARED Resource Server link ready OFF Fri Nov 16 06:25:13 PST 2012 chq-ics-mid.chq.ei MS RMS Fri Nov 16 06:25:13 PST 2012
21306 MAJOR ALARM Resource Server link down OFF Fri Nov 16 06:24:53 PST 2012 chq-ics-mid.chq.ei MS RMS Fri Nov 16 06:25:13 PST 2012 system

I've restarted all systems within the cluster and that hasn't phased this issue. Any direction or suggestion would be greatly appreciated.