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FlexLM error

Posted: 30 Oct 2012 07:12
by BlueFox
Hi,

I have an ICS 6.1 server which has, basically, shut itself down. Most of the ICSD services have warnings against them:
service icsd status
Status Alcatel Supervision Client:
Application (pid 3126) is [STARTED]
Status Alcatel Supervision Agent:
Application (pid 3016) is [STARTED]
Alcatel Acapi Server:
Application is [WARNING]
Starter (pid 3247) is [STARTED]
Alcatel Application Server:
Application is [RUNNING]
Starter (pid 3501) is [STARTED]
Alcatel Logs Rotate:
Application is [RUNNING]
Starter (pid 3364) is [STARTED]
Alcatel Call Routing Service:
Application is [WARNING]
Starter (pid 3636) is [STARTED]
Alcatel Device Management Core:
Application is [WARNING]
Starter (pid 3762) is [STARTED]
Alcatel Data Access Service:
Application is [RUNNING]
Starter (pid 3877) is [STARTED]
Alcatel Enhanced Communication Service:
Application is [WARNING]
Starter (pid 4119) is [STARTED]
Alcatel Exchange 2007 Connector Server:
Application is [WARNING]
Starter (pid 3998) is [STARTED]
Alcatel Enterprise Mobility Server:
Application is [WARNING]
Starter (pid 4240) is [STARTED]
Alcatel Events Server:
Application is [WARNING]
Starter (pid 4361) is [STARTED]
Flexlm Server:
Application is [WARNING]
Starter (pid 10524) is [STARTED]
Alcatel IMAP4 Front End:
Application is [RUNNING]
Starter (pid 4597) is [STARTED]
Alcatel Integrated Messaging Service:
Application is [WARNING]
Starter (pid 4722) is [STARTED]
Ldap Server:
Application is [RUNNING]
Starter (pid 4835) is [STARTED]
Alcatel Mail Access Service Component:
Application is [WARNING]
Starter (pid 5007) is [STARTED]
Alcatel Media Server:
Application is [WARNING]
Starter (pid 5143) is [STARTED]
Alcatel Omni Sip Server:
Application is [WARNING]
Starter (pid 5273) is [STARTED]
Alcatel Open Telephony Server:
Application is [WARNING]
Starter (pid 5401) is [STARTED]
Alcatel Pcx Management Service:
Application is [WARNING]
Starter (pid 5520) is [STARTED]
Alcatel Presentation Server:
Application is [WARNING]
Starter (pid 5701) is [STARTED]
Sybase Server:
Application is [RUNNING]
Starter (pid 5816) is [STARTED]
Tomcat Server:
Application is [RUNNING]
Starter (pid 5929) is [STARTED]
Alcatel Universal Directory Access Service:
Application is [WARNING]
Starter (pid 6078) is [STARTED]
Alcatel Unified Management Framework Core:
Application is [WARNING]
Starter (pid 6209) is [STARTED]

I believe this has something to do with FlexLM as every time the flexlmd service is started, the alcotuc.lic file is reduced to 0k. I can copy the license file back on to the server but when it is rebooted or the services are restarted, the license file is 'deleted'.

lmstat then shows the following:
./lmstat
lmstat - Copyright (c) 1989-2007 Macrovision Europe Ltd. and/or Macrovision Corporation. All Rights Reserved.
Flexible License Manager status on Tue 10/30/2012 11:09

Error getting status: No SERVER lines in license file. (-13,66)

Once the license file is copied over again, I get this:

./lmstat
lmstat - Copyright (c) 1989-2007 Macrovision Europe Ltd. and/or Macrovision Corporation. All Rights Reserved.
Flexible License Manager status on Tue 10/30/2012 11:10

License server status: 27000@otuc.server
License file(s) on otuc.server: /usr/local/flexlm/licenses/license.dat:@otuc.server:alcotuc.lic:

lmgrd is not running: Cannot connect to license server system. (-15,570:115 "Operation now in progress")

I've replaced the real server name here :-)

Has anyone got any ideas? Is it possible to re-install FlexLM or will I have to re-install the entire server?

Re: FlexLM error

Posted: 30 Oct 2012 16:49
by jasic
What stand in the flexlm log?

Re: FlexLM error

Posted: 31 Oct 2012 12:19
by cavagnaro
Hum...by any chance did you upgraded your license file??? That should only happen if you installed with an older version of the license file a new version of ICS. It will work for a few days (read documentation) and then security level raises deleting it and it should even delete your system users