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Busy on Associated set ???

Posted: 03 Oct 2012 14:20
by stefanc
Hi all !!!

Have a problem, a customer has a twin with a desktop and a M300, now he wants a Remote ext. as well. So I set the REX no to the asc. set and change Phone Features COS to forward when no answer.
It works, but when next call is done to the mainset , after the timer expires overfl.to.asc. it keeps on ringing, the PBX seems to never try to call the Asc. set. or tell the caller that the asc. set is busy
If I hang up the first call the second is presented on the associtated.

Bug or a feature :)


version OxE on Crystal, 9.1.25a

Re: Busy on Associated set ???

Posted: 03 Nov 2015 16:42
by tot3nkopf
From what is documented the twin set (tandem) cannot be also the associated set.

Re: Busy on Associated set ???

Posted: 04 Nov 2015 04:31
by stefanc
Hi !

Sorry, I don't understand what you mean .....

Re: Busy on Associated set ???

Posted: 04 Nov 2015 04:46
by tot3nkopf
In the documentation it is stated that the tandem extension number cannot be configured as associated set.

Re: Busy on Associated set ???

Posted: 05 Nov 2015 04:22
by stefanc
Yepp, you're right.