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Pickup-Group answering

Posted: 12 Sep 2012 07:55
by mah437
Pick-up group works fine, Phone rings, from second set, hit the pickup group prefix and then the phone asks for the extension to pickup. Is there anyway to just hit the pickup-group prefix and then grab the call without having to dial the extension?

Thanks

Re: Pickup-Group answering

Posted: 12 Sep 2012 08:00
by tot3nkopf
No, you use individual pick-up prefix. You should use group pick-up prefix.

Re: Pickup-Group answering

Posted: 12 Sep 2012 10:30
by mah437
I knew it was something simple, Thanks.
(I need a vacation)