Shared DID for Extension and Fax
Posted: 23 Jul 2012 07:11
Hi,
I am looking to have a customer use the same DID for his extension and Fax. If the customer answers the phone, he forwards the call to a fax number routed through the OFS. But how can I get the fax, if the call goes to his voicemail? currently I get a silent voicemail.
I am running ICS 6.6.000.107a using Unified Messaging, and OFS 6.6.0.16 running on the same server.
Thanks!
I am looking to have a customer use the same DID for his extension and Fax. If the customer answers the phone, he forwards the call to a fax number routed through the OFS. But how can I get the fax, if the call goes to his voicemail? currently I get a silent voicemail.
I am running ICS 6.6.000.107a using Unified Messaging, and OFS 6.6.0.16 running on the same server.
Thanks!