Alcatel Unleashed

Hi evrybody,

I have a problem, when i create a prefix for an incoming call greeting guide, i can't do this prefix for see if it's work.

Nevertheless, i say the incoming call greeting guide works because when i call my number from external, i have my guide.

Thanks for help

You are right. Prefix works only for external incoming calls. That is the only way to test your greeting guide

So it's not possible to allow this prefix ?

What is your problem?

Example:
create prefix 4000 - Incoming Call Greeting Guide, info 1.
System/Incoming call greeting guide - create Guide 1, VG number=71, timer=100, overflow number 3000.
DID translator rule - externel number 2104000, internal number 4000.

For such example - where problem?
When you call from outside and dial 2104000 - you not hear VG 71, not overflow after 10 sec to 3000 or something else?

From outside, i have not problem.

But if i do the prefix 4000, it's don't work and i want working this.