OXO SIP Trunk to Cisco CM
Posted: 15 Feb 2012 11:17
Hello to everyone,
I am new in this forum, so forgive me if I post in a wrong place, if that is the case, please send me on the right place.
Here is our scenario:
we have the following configuration:
PSTN(bri isdn) <-> OXO <-> SIP trunk <-> Cisco callmanager 8.6.
We have successful connected OXO and Cisco callmanager for internal extensions, but we have some problem when we have to transfer an external call to CM. Following the problem:
1. When an incoming call arrive to OXO ext. and we transfer the call to CM ext. we cannot see the external number on the cisco phone, we only can see the private oxo ext.
2. When we want to directly send an incoming call to a CM ext., in the cisco phone we see our external DDI number(our external number), not the external calling number.
Everyone has an idea of how to resolve this issue ?
Thank you in advance for your help.
Best regards.
I am new in this forum, so forgive me if I post in a wrong place, if that is the case, please send me on the right place.
Here is our scenario:
we have the following configuration:
PSTN(bri isdn) <-> OXO <-> SIP trunk <-> Cisco callmanager 8.6.
We have successful connected OXO and Cisco callmanager for internal extensions, but we have some problem when we have to transfer an external call to CM. Following the problem:
1. When an incoming call arrive to OXO ext. and we transfer the call to CM ext. we cannot see the external number on the cisco phone, we only can see the private oxo ext.
2. When we want to directly send an incoming call to a CM ext., in the cisco phone we see our external DDI number(our external number), not the external calling number.
Everyone has an idea of how to resolve this issue ?
Thank you in advance for your help.
Best regards.