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Omni touch fax server outgoing fax issue

Posted: 06 Feb 2012 02:54
by rizwan_101
Dear All,
i am having a problem with my outgoing faxes.My Fax server OFS is connected to OXE via SIP trunks.The problem is as follows :

--> if the remote fax machine replies immediately without any ring on it, OFS fails to send the fax.
--> if the remote fax machine relpies after 1 or 2 rings then OFS can send fax without any problem.
--> if the remote fax machine replies after 8 or 10 rings OFS fails to send fax.

Anyone kindly help me out.

Regards,
Rizwan

Re: Omni touch fax server outgoing fax issue

Posted: 07 Feb 2012 15:36
by cavagnaro
Logs...

Re: Omni touch fax server outgoing fax issue

Posted: 08 Feb 2012 00:54
by rizwan_101
which logs i should send you ?

Re: Omni touch fax server outgoing fax issue

Posted: 08 Feb 2012 10:53
by cavagnaro
OXE SIP ones and if you can a tcpdump for your test call

Re: Omni touch fax server outgoing fax issue

Posted: 23 Feb 2012 02:02
by rizwan_101
How to send you the log files ? how can i attach them here ?

Re: Omni touch fax server outgoing fax issue

Posted: 23 Feb 2012 02:06
by rizwan_101
ok i got it. i have attached the "traced" file . Kindly check this

Re: Omni touch fax server outgoing fax issue

Posted: 23 Feb 2012 14:24
by cavagnaro
No nothing attached here

Re: Omni touch fax server outgoing fax issue

Posted: 27 Feb 2012 00:19
by rizwan_101
Dear i have attached it again. kindly check it now. Thanks