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OMNI 6602 switch error message

Posted: 29 Oct 2011 01:15
by yzy2008cn
Hi , members,
Recently our omniswitch 6602 with Software Version 5.1.5.83.R04 had once unexpected reboot, after checking switch log, found below error messages. Does that means this switch has hardware issue, or some other potential issue.
Also some duplicated IP information showing on this master switch (VRRP IP owner), my understanding is some VRRP Advertisements lost between master and backup switch, so both announced to be master at short time, then caused duplicated IP infomation. is that correct?

Really appreciated your response. thanks.

SYSTEM info duplicate IP address 192.168.1.1 sent from ethernet address 00:00:5e:00:01:03

TUE AUG 26 19:24:27 2008 SYSTEM error data access
TUE AUG 26 19:24:27 2008 SYSTEM error Exception current instruction address: 0x014489e4

TUE AUG 26 19:24:27 2008 SYSTEM error Machine Status Register: 0x0000b032
TUE AUG 26 19:24:27 2008 SYSTEM error Data Access Register: 0x2496a57c
TUE AUG 26 19:24:27 2008 SYSTEM error Condition Register: 0x24000040
TUE AUG 26 19:24:27 2008 SYSTEM error Data storage interrupt Register: 0x0000b032
TUE AUG 26 19:24:28 2008 SYSTEM error Task: 0x496a650 "ipmfm"

SAT SEP 18 03:52:23 2010 CLI error [CLISHELL 0] Unexpected msg from sesMgr at login (2)
SAT SEP 18 03:52:23 2010 CLI error clishell_main.c: clishell_login: 639


THU OCT 20 09:11:56 2011 SYSTEM error alignment
THU OCT 20 09:11:56 2011 SYSTEM error Exception current instruction address: 0x00000000
THU OCT 20 09:11:57 2011 SYSTEM error Machine Status Register: 0x0000b032
THU OCT 20 09:11:57 2011 SYSTEM error Data Access Register: 0xffffbaad
THU OCT 20 09:11:57 2011 SYSTEM error Condition Register: 0x22000048
THU OCT 20 09:11:57 2011 SYSTEM error Data storage interrupt Register: 0x00001ead
THU OCT 20 09:11:57 2011 SYSTEM error Task: 0x4683e30 "taIpni"

Re: OMNI 6602 switch error message

Posted: 31 Oct 2011 03:36
by one6f
Hi,
your output includes errors from 2008. Here you can find info regarding duplicate ip. Are there any PMD files after reboot?
The creation of a dump file indicates a problem with the switch. System related dump files can be viewed through CLI but other dump files cannot. For system related dump files use this command:

Code: Select all

show log pmd cs_system.pmd
Capture the output of this command. In addition, if there are any dump files created in the switch, they should be downloaded through FTP to forward them to technical support. Technical Support can have them analyzed to find the source of the problem.

Re: OMNI 6602 switch error message

Posted: 03 Nov 2011 03:46
by yzy2008cn
Thanks for your reply, I have no PMD files so far.
From 2008 till now , the log shows 3 error message , all seems like system crash.
ipmfm :IP Multicast Forwarding
sesMgr :Session Manager Task
taIpni :IP task on a NI

Could you give me more details about duplicate IP? Actually the link shows 5.1.5.75 R03 maintenance build and above records these messages every 30 seconds by default, but my switch has "Software Version 5.1.5.83.R04 Service Release, " why couples of duplicate ip showed in one second each time, then disappeared some days, later show again. that is why I am suspecting it caused by VRRP Advertisements. is that right?

Best Regards

Re: OMNI 6602 switch error message

Posted: 03 Nov 2011 07:07
by one6f
Hi,
No more details. May be in Intermediate Release Notes you find more.
You're running sill a very old SW. There have been much more recent versions:
OS6600 5.4.1.591R01 Maintenance Release (12.0M) 06/28/2011
OS6000 5.1.6.578R02 Maintenance Release (12.0M) 04/05/2011
OS6600 5.1.5.363R04 Maintenance Release (10.0M) 04/27/2007
Perhaps simply update to new release?

Re: OMNI 6602 switch error message

Posted: 05 Nov 2011 16:06
by ruli
hai,

how to upgrade the new os and where the os can i got?

Re: OMNI 6602 switch error message

Posted: 09 Nov 2011 04:13
by one6f
Hi,
normally you have to check with you local business partner, by the dealer who sold you devices.
You can use Alcatel-Lucent Business Partners Locator to search the BP.

Re: OMNI 6602 switch error message

Posted: 10 Nov 2011 21:22
by slixxboy
hello sir,

based on your post

OS6600 5.4.1.591R01 Maintenance Release (12.0M) 06/28/2011
OS6000 5.1.6.578R02 Maintenance Release (12.0M) 04/05/2011
OS6600 5.1.5.363R04 Maintenance Release (10.0M) 04/27/2007

which on this are recommended to update the SW and what about the miniboot?

Thanks

Re: OMNI 6602 switch error message

Posted: 11 Nov 2011 02:42
by one6f
Hi,
I'd rather update to 5.4.1. I'm not sure about miniboot, rather not. Please refer to the attached infos.

Re: OMNI 6602 switch error message

Posted: 24 Nov 2011 21:31
by ruli
Can OS from Alcatel 6850 INSTALL in alcatel 6602-24 ?

Re: OMNI 6602 switch error message

Posted: 25 Nov 2011 16:34
by one6f
ruli wrote:Can OS from Alcatel 6850 INSTALL in alcatel 6602-24 ?
No