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when calling in the phone forwarding another phone .
Posted: 16 May 2011 07:01
by thkim81
hi~
I want how was that function.
when A (iptouch phone 4038) calling to B(4038) , B is not answer. only what prefix or suffix code push is transfer call to C (4038)
In other words A -> B calling but B don't want answer only forwarding C by prefix code or suffix code.
Can I do that ? or impossible function.
when I search function first, I defined the transfer number special number.
then when calling the phone , transfer calling to special phone number.
I want control prefix or suffix code transfer when call is ringing and just not answering status.
Re: when calling in the phone forwarding another phone .
Posted: 16 May 2011 11:14
by Konstantinos.E
hi
why you dont make a hunting group or make a forward on no reply in dynamic user state?
Re: when calling in the phone forwarding another phone .
Posted: 16 May 2011 11:58
by vad
If user B order forward to user C.
User A call user B - in usual case you will have call forward.
If you (user A) want to call user B - you need to dial "bypass on forwarding".
Re: when calling in the phone forwarding another phone .
Posted: 16 May 2011 21:42
by thkim81
thanks all
my customer need this function.
and I configu prefix *07 (set feature / immediate forward) and testing is ok only transfer to Internal number.
I want transfer to external number (ex> mobile number , national number exc...)
Can I do that another method ?
Re: when calling in the phone forwarding another phone .
Posted: 17 May 2011 02:08
by vad
If with forward to internal number - Ok.
for forward to external number - you have 2 additional point:
- user (who make forward) - phone feature COS - Rights Forward to external No=1
- calling user - phone feature COS - Local Calls follow Ext. Forwarding=1
Re: when calling in the phone forwarding another phone .
Posted: 18 May 2011 04:52
by thkim81
thanks vad.
I'm a little bit explain to you.
I testing explain more in detail.
I push the prefix key when B is ringing.
Don't pick the call from A never.
In this situation, I push the prefix key *07 and push the mobile phone number.(010-4444-5555).
Can I do this function?
I testing the functiion. Can't do that.
I aplogize about problem explain.
Re: when calling in the phone forwarding another phone .
Posted: 23 May 2011 10:21
by tot3nkopf
Configure a key on set B as "Forwarding on ringing". User B presses that key when phone rings and dials extension C.