Alcatel Unleashed

Dears:
I have a hunt group with 8 lines in the Onmi PCX 400 (7.0.9.1) and I need (if it is posible) to divert 1 of those 8 lines to an external number or to a speed dial.
When I add diversion on that line i.e. 150 and call to the line the diversion is working.
But when I call to the hunt group number the extension 150 start ringing (even is diverted)
Please help
Thanks a lot!!

Marcelo

Anyone? Any comment?
Thanks!

Marcelo

Not sure - but diversion in user parameters works when you call user.
When you call hunt group - you need to manage dynamic routing in HG.

Thanks VAD for your reply! The thing is that I want to add and extension that has diverted another phone (as I can not add anything else in the Hunt group besides extensions declared in the system).
If I use dynamic routing in HG I will loos the hunt group and all the calls will be diverted to the remote phone and I need this HG working with the remote phone on it.
Do you understand my problem?
Thanks again to involve on this!!! Best Regards

Not sure that in OXO you can implement this feature. In OXE - exist "remote extention" feature - internal user associated with the external number (f.e. mobile phone) and this user can be added to the HG. But for OXO I cannot find this possibilties directly.
But you can play with the system if you have one free APA and one free SLI port:
- manage SLI port like the user (in HG);
- connect this SLI port to APA port;
- route incoming calls from this APA board like you need (f.e. to user with external forward or speed dial).

When you have calls to HG - ring present on your SLI port - APA port and routed to external user.

Thanks for your answer! But I will need if you can help me as I do not know what is a SLI port or APA port.
Thanks in advance and sorry again!
Regards
Marcelo

SLI - SLI or MIX/AMIX boards, port for analog phone.
APA - APA or AMIX boards, port for external analog line.

Thanks VAD! I will try it. Best Regards